Cisco GoQAM Installation And Operation Manual page 158

Chapter 8 Troubleshooting the GoQAM
"Session xxx
program
error"
where xxx is a
number from
0 to 991
System
Hardware
Alarm
142
Minor Cause Code 1 - A cyclic redundancy
check (CRC) error was detected on a
program map table (PMT).
Cause Code 2 - A new PMT was detected.
Cause Code 3 - An attempt to create a
session failed.
Program Specific Information (PSI) table
data changed in the input stream with the
following cause codes:
Cause Code 4 - Program Association

Table (PAT) update
Cause Code 5 - PMT packet identifier

(PID) conflict
Cause Code 6 - Elementary PID

conflict
Cause Code 7 - Entitlement Control

Message (ECM) PID conflict
Cause Code 8 - Program number

conflict
Major The GoQAM cannot communicate with
the RF network.
Delete the session.
This is for information
only. No action is
required.
Teardown and rebuild the
session.
Check the upstream

MPEG input sources
connected to the
GoQAM
For Cause Code 8,

teardown and rebuild
the session with a
program number that
does not conflict with
the session
If the alarm does not

automatically clear,
contact Cisco Services
Check for loose

connections or
defective cables,
tighten any loose cable
connections, and
replace any defective
cables
Reset the GoQAM by

the power switch or, if
possible, by DNCS
control
Contact Cisco Services

4004834 Rev D