Troubleshooting The Management Subsystem - Cisco SCE 1000 Installation And Configuration Manual

Problem Solving Using a Subsystems Approach

Troubleshooting the Management Subsystem

Check the following to help isolate a problem in the management subsystem.
Problems in the management subsystem could be any of the following:
•
•
•
•
•
Note When the management link is down and/or a Telnet connection cannot be established, you must
open a CLI session on a local terminal connected to the CON port. This enables you to solve the
problem and then reconnect through the management port.
Table 8-6
Symptom Diagnostic Action
• CLI command
Management link
down:
show interface
• Mng LINK LED
Mng
not lit
• ping to management
• Status is
interface fails
WARNING
(Status LED is
flashing orange)
Management link CLI commands
up:
• show ip route
• Mng LINK LED
•
show ip default-
is lit
gateway
• ping to
management
interface fails
Cisco SCE 1000 2xGBE Installation and Configuration Guide
8-12
Management link is down. (Mng LINK LED not lit--also Status is WARNING)
Management link is up (Mng LINK LED lit) but does not answer ping
Telnet connection cannot be established due to link problems (Mng LINK LED not lit)
Management link is up (Mng LINK LED lit) but Telnet connection cannot be established
Telnet connection established, but terminates automatically
Troubleshooting the Management Subsystem
Possible Cause
RJ 45 connector is not
connected to the platform or
to the network.
Cable not connected to
configured Mng port.
Cable is broken.
One of the following
configurations may be
wrong:
• IP address / subnet mask
• IP default gateway
Chapter 8
Possible Solution
Reconnect the cable to the Mng port
and to network.
Reconnect the cable to the
appropriate port or reconfigure active
port.
Interface Mng {0/1 | 0/2}
active-port
Check / Replace the cable.
See Initial System Configuration
page 5-3)
Refer to "IP Configuration" in the
Cisco Service Control Engine (SCE)
Software Configuration Guide.
Troubleshooting
(on
OL-7821-04