Cisco Explorer Series Staging Manual page 107

Digital home communications terminal
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Symptom
DHCT will not
download, stays in
hunt mode,
displaying the
following
constantly:
h.xxx
DHCT will not
download, stays in
hunt mode,
displaying one the
following
constantly:
r---
r.xxx
DHCT
continuously
reboots
734375 Rev H
POWER LED
Possible Solution
Indicator
Blinks once every
1
half-second
2
3
4
Blinks twice,
1
pauses, repeats
2
3
Not available
1
2
3
Connect the DHCT to a known good RF
cable.
Power cycle the DHCT.
Force a download by following these steps:
a
Unplug the DHCT power cord from the
power receptacle.
b
Plug the DHCT power cord into the
power receptacle while pressing the
SELECT and POWER buttons at the
same time (on the DHCT front panel).
If these steps do not work, return the DHCT
to us for repair. Mark the repair tag with D6.
DHCT in Hunt Mode (hXXX).
Force a download by following these steps:
a
Unplug the DHCT power cord from the
power receptacle.
b
Plug the DHCT power cord into the
power receptacle while pressing the
SELECT and POWER buttons at the
same time (on the DHCT front panel).
If the known good DHCT of the same type
and revision does not download, contact
your DNCS operator to resolve the network
issue.
If these steps do not work, return the DHCT
to us for repair. Mark the repair tag with D2.
Unable to Connect to Network.
Power cycle the DHCT.
Reformat the hard drive using the Staging
Toolkit by following these steps:
a
Disconnect the DHCT's RF input.
b
Press PAUSE until the Mail indicator
flashes.
c
Press the PAGE – button.
d
Press LIST three times.
e
Reconnect the DHCT's RF input.
If these steps do not work, return the DHCT
to us for repair. Mark the repair tag with D5.
Constantly Resets/Reboots.
DHCT Errors
97

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