One-Digit Dial Option - NEC Electra Elite IPK II System User Manual

Electra Elite IPK II
Enhancements
Version 1600 and higher is required.
Description
When a caller to an ACD Group is being played a Voice Response System (VRS) Delay Announcement
they can dial a one-digit option to dial out of the Group. The One-Digit Dial Out option can be pressed
during the Announcement only, for X seconds after the Announcement only, or both. (Version 1600 or
higher required.)
There is one 1-digit option (0~9,
VM with integration (Group #), Ring Group, Speed Dial Bin, or another ACD Group.
Conditions
The One-Digit Dial Out Option cannot transfer out to a Department Group other then a VM

Department Group.
Delay Announcement with In-Mail and ACI ports does not allow for the One-Digit Dial Out

option.
PRG 41-14-14 is used for both the 1

one and not the other.
Default Setting
None
System Availability
Terminals
All Multiline Terminals
Required Component(s)
None

One-Digit Dial Option

& ) that can be set to transfer the call to an Extension in the system,
#

st
and 2
One-Digit Dial Option
nd
Delay Announcements. You cannot allow
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