Optional-Device Problems - Lenovo ThinkSystem SR665 V3 User Manual

1. An unusual smell might be coming from newly installed equipment.
2. If the problem remains, contact Lenovo Support.
Server seems to be running hot
Complete the following steps until the problem is solved.
Multiple servers or chassis:
1. Make sure that the room temperature is within the specified range (see
2. Make sure that the fans are installed correctly.
3. Update the UEFI and XCC to the latest versions.
4. Make sure that the fillers in the server are installed correctly (see
procedures" on page 39
5. Use the IPMI command to ramp up the fan speed to the full fan speed to see whether the issue can be
resolved.
Note: The IPMI raw command should only be used by trained technician and the each system has its
own specific PMI raw command.
6. Check the management processor event log for rising temperature events. If there are no events, the
server is running within normal operating temperatures. Note that you can expect some variation in
temperature.
Cannot enter legacy mode after installing a new adapter
Complete the following procedure to solve the problem.
1. Go to UEFI Setup ➙ Devices and I/O Ports ➙ Set Option ROM Execution Order.
2. Move the RAID adapter with operation system installed to the top of the list.
3. Select Save.
4. Reboot the system and auto boot to operation system.
Cracked parts or cracked chassis
Contact Lenovo Support.

Optional-device problems

Use this information to solve problems related to optional devices.
• "External USB device is not recognized" on page 225
• "PCIe adapter is not recognized or is not functioning" on page 226
• "Insufficient PCIe resources are detected." on page 226
• "A Lenovo optional device that was just installed does not work." on page 226
• "A Lenovo optional device that worked previously does not work now" on page 227
External USB device is not recognized
Complete the following steps until the problem is resolved:
1. Update the UEFI firmware to the latest version.
2. Make sure that the proper drivers are installed on the server. See the product documentation for the
USB device for information about device drivers.
3. Use the Setup utility to make sure that the device is configured correctly.
for detailed installation procedures).
"Specifications" on page
Chapter 5 "Hardware replacement
.
Chapter 8 Problem determination
2).
225