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● Code :
C3-2411
C3-3411
C3-4411
C3-5411
● Symptom / Cause :
The data of CRUM is not detected.
1. Imaging Unit is not placed in the set.
2. Physical obstacle is jamming the electronic signal th
3. The signal from set is not proper.
● Troubleshooting method :
1. Open the front cover.
Remove the waste toner container.
Open the inside cover.
2. Is the imaging unit placed in the set or not?
NO! → Place the imaging unit in the set
NO! → Place the imaging unit in the set.
YES!
YES!
↓
Pull out the imaging unit and check the modular ja
Is there any contaminations or obstacles?
NO! → Is the modular jack fixed in proper p
YES!
↓
YES!
↓
↓
↓
Check whether the electronic signal is
↓
Sweep the contamination or remove the obstacles.
Install the imaging unit and do the reverse of No.1.
Is there the error message?
NO! → It's done.
YES!
↓
Check whether the electronic signal is proper or no
Service Manual
7. Troubles
● Error message :
Yellow imaging unit
Magenta imaging un
Cyan imaging unit is
Black imaging unit is
Y
M
NO! → Replace the imaging u
shooting
:
is not installed. Install it.
nit is not installed. Install it.
s not installed. Install it.
s not installed. Install it.
hrough the modular jack.
C
K
ack.
position?
unit with new one.
s proper or not.
.
ot. Check the connector and main board.
7-5
51
SAMSUNG ELECTRONICS
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