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● Code :
A1-1211
A1-1213
● Symptom / Cause :
• A1–1211 : Fuser motor is stopped but machine recog
• A1–1213 : Fuser motor is operating but recognizes st
● Troubleshooting method :
1. Turn the machine off then on. If the error persists, tu
2. Open the side cover. Check if there are any foreign
3. Remove the rear cover.
4. Check if the Fuser/Exit motor connector is connecte
Fuser/Exit drive
motor
Service Manual
7. Troubles
● Error message :
Motor Failure: #A1-1211. Tu
Motor Failure: #A1-1213. Tu
shooting
urn off then on. Call for service if the problem persists
urn off then on. Call for service if the problem persists
gnizes it as operational.
tatus as "Stopped".
urn the machine off again.
substances or paper around fuser unit.
ed correctly.
7-1
17
SAMSUNG ELECTRONICS
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