Configuring Call Home - Cisco AP776A - Nexus Converged Network Switch 5020 Configuration Manual

S e n d d o c u m e n t a t i o n c o m m e n t s t o m d s f e e d b a c k - d o c @ c i s c o . c o m

Configuring Call Home

Call Home provides e-mail-based notification of critical system events. A versatile range of message
formats are available for optimal compatibility with pager services, standard e-mail, or XML-based
automated parsing applications. Common uses of this feature may include direct paging of a network
support engineer, e-mail notification to a Network Operations Center, and utilization of Cisco Smart Call
Home services for direct case generation with the Technical Assistance Center.
Cisco Autonotify is upgraded to a new capability called Smart Call Home. Smart Call Home has
Note
significant functionality improvement over Autonotify and is available across the Cisco product range.
For detailed information on Smart Call Home, see the Smart Call Home page at this location:
http://www.cisco.com/go/smartcall/
The Call Home feature provides message throttling capabilities. Periodic inventory messages, port
syslog messages, and RMON alert messages are added to the list of deliverable Call Home messages. If
required you can also use the Cisco Fabric Services application to distribute the Call Home configuration
to all other switches in the fabric.
This chapter includes the following sections:
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
OL-18084-01, Cisco MDS NX-OS Release 4.x
Call Home Features, page 53-2
About Smart Call Home, page 53-2
Obtaining Smart Call Home, page 53-5
Configuring Call Home, page 53-5
Configuring Contact Information, page 53-6
Destination Profiles, page 53-7
Alert Groups, page 53-9
Customized Alert Group Messages, page 53-11
Call Home Message Level Feature, page 53-12
Syslog-Based Alerts, page 53-12
RMON-Based Alerts, page 53-13
E-Mail Options, page 53-14
HTTPS Support, page 53-14
Periodic Inventory Notification, page 53-16
Duplicate Message Throttle, page 53-16
C H A P T E R
Cisco MDS 9000 Family CLI Configuration Guide
53
53-1