Contacting Technical Support; General Information Needed For Most Support Requests - Honeywell Vocollect Talkman A700 Product Manual

52 | Vocollect Talkman A700 Product Guide
Error Message
"Unable to retrieve operator files."
"Unable to send output data."
"Unable to train words. Not enough free
flash memory."
"Warning, low flash memory!"
"Warning, low flash memory! You must
upload your collected data now!"

Contacting Technical Support

This section describes what you will need before contacting technical support with an issue and how to gather
the needed files.

General Information Needed for Most Support Requests

Devices Types
Vocollect Voice Software
Confidential: For informational use by Honeywell resellers and customers only
Solution
2. Reboot the device.
3. Reload VoiceClient.
1. Turn the device off and then turn it back on again.
2. Reboot the device.
3. Reload VoiceClient.
1. Turn the device off and then turn it back on again.
2. Reboot the device.
3. Reload VoiceClient.
1. Wait for the device to go to sleep.
2. Turn the device off and then turn it back on again.
3. Reboot the device.
4. Reload VoiceClient.
1. Go to an area of known good coverage.
2. Turn the device off and then turn it back on again.
3. Reboot the device.
4. Reload VoiceClient.
5. Place the device in a charger as soon as possible.
1. Go to an area of known good coverage.
2. Turn the device off and then turn it back on again.
3. Reboot the device.
4. Reload VoiceClient.
5. Place the device in a charger as soon as possible.
Vocollect Talkman model
Non-Talkman device manufacturer/model
Vocollect headset model
Other headset
Bar code reader type
VoiceClient version displayed in VoiceConsole