Side Automatically Restarting Due To Fault—Maintenance (117) - Cisco BTS 10200 Troubleshooting Manual

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Maintenance Troubleshooting

Side Automatically Restarting Due to Fault—Maintenance (117)

The Side Automatically Restarting Due to Fault alarm (critical) indicates that the platform has shut down

to the OOS-FAULTY state, and is in the process of being automatically restarted. Additionally, the alarm

indicates that an automatic restart is pending and at what time it will be attempted.To troubleshoot and

correct the cause of the Side Automatically Restarting Due to Fault alarm, capture the debugging

information, especially from the saved.debug directory.

Domain Name Server Zone Database does not Match Between the Primary

Domain Name Server and the Internal Secondary Authoritative Domain Name

Server—Maintenance (118)

The Domain Name Server Zone Database does not Match Between the Primary Domain Name Server

and the Internal Secondary Authoritative Domain Name Server alarm (critical) indicates that the zone

transfer between primary DNS and secondary DNS failed. To troubleshoot and correct the cause of the

Domain Name Server Zone Database does not Match Between the Primary Domain Name Server and

the Internal Secondary Authoritative Domain Name Server alarm, check the system log and monitor the

DNS traffic through port 53 (default port for DNS).

Periodic Shared Memory Database Backup Failure—Maintenance (119)

The Periodic Shared Memory Database Backup Failure alarm (critical) indicates that a periodic shared

memory database backup has failed. The primary cause of the Periodic Shared Memory Database

Backup Failure alarm is high disk usage. To correct the primary cause of the alarm, check disk usage.

Cisco BTS 10200 Softswitch Troubleshooting Guide, Release 5.0.x

Troubleshooting Maintenance Alarms

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