Invalid Message From The Network—Signaling (95) - Cisco BTS 10200 Troubleshooting Manual

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Signaling Troubleshooting

Invalid Message from the Network—Signaling (95)

The Invalid Message from the Network alarm (minor) indicates that an unsupported or invalid message

type was received from network. The primary cause of the alarm is that an unsupported or invalid

message type was received from the network. To correct the primary cause of the alarm, contact Cisco

Refer to the

detailed instructions on contacting Cisco TAC and opening a service request.

Internal Call Processing Error—Signaling (96)

The Internal Call Processing Error alarm (minor) indicates that an internal call processing error has

occurred. The primary cause of the alarm is that a software error has occurred. To correct the primary

cause of the alarm, contact Cisco TAC.

Refer to the

detailed instructions on contacting Cisco TAC and opening a service request.

Insufficient Information to Complete Call—Signaling (97)

The Insufficient Information to Complete Call alarm (minor) indicates that there was insufficient

information to complete a call. The primary cause of the alarm is that there was not enough initial call

setup information received to establish the call. To correct the primary cause of the alarm, contact Cisco

Refer to the

detailed instructions on contacting Cisco TAC and opening a service request.

H323 Protocol Inconsistencies—Signaling (98)

The H323 Protocol Inconsistencies alarm (minor) indicates that the H323 endpoint and BTS 10200 are

running different protocol versions. The primary cause of the alarm is that the H323 endpoint and the

BTS 10200 are running different protocol versions. This is only an issue where the endpoint is running

a higher version of the H323 protocol than the BTS 10200. To correct the primary cause of the alarm,

contact Cisco TAC.

Refer to the

detailed instructions on contacting Cisco TAC and opening a service request.

"Obtaining Documentation and Submitting a Service Request" section on page lvi

Cisco BTS 10200 Softswitch Troubleshooting Guide, Release 5.0.x

Troubleshooting Signaling Alarms

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