Critical Network Time Protocol Service Failure—Audit (11) - Cisco BTS 10200 Troubleshooting Manual

Troubleshooting Audit Alarms
Critical Network Time Protocol Service Failure—Audit (11)
The Critical Network Time Protocol Service Failure alarm (critical) indicates that a critical NTP service
failure has occurred. To find the probable causes of the alarm, review the data field Failure Details and
Probable Causes datawords. For the corrective actions for the alarm, review the data field Corrective
Actions dataword. Once the Corrective Actions dataword has been reviewed, proceed with the corrective
actions listed.
To gather additional troubleshooting information, use the following:
From EMS:
show ems
From UNIX prompt:
/opt/BTSxntp/bin/ntpq -c peers
/opt/BTSxntp/bin/ntpq -c lpeers
/opt/BTSxntp/bin/ntpq -c lopeers
/opt/BTSxntp/bin/ntpq -c opeers
cat /etc/inet/ntp.conf
Major Network Time Protocol Service Failure—Audit (12)
The Major Network Time Protocol Service Failure alarm (major) indicates that a major NTP service
failure has occurred. To find the probable causes of the alarm, review the data field Failure Details and
Probable Causes datawords. For the corrective actions for the alarm, review the data field Corrective
Actions dataword. Once the Corrective Actions dataword has been reviewed, proceed with the corrective
actions listed.
To gather additional troubleshooting information, use the following:
From EMS:
show ems
From UNIX prompt:
/opt/BTSxntp/bin/ntpq -c peers
/opt/BTSxntp/bin/ntpq -c lpeers
/opt/BTSxntp/bin/ntpq -c lopeers
/opt/BTSxntp/bin/ntpq -c opeers
cat /etc/inet/ntp.conf
Cisco BTS 10200 Softswitch Troubleshooting Guide, Release 5.0.x
2-24
Chapter 2 Audit Troubleshooting
OL-8723-19