C H A P T E R 8 Operations Support System Troubleshooting - Cisco BTS 10200 Troubleshooting Manual

Chapter 8 Operations Support System Troubleshooting
OSS (3)
To troubleshoot and correct the cause of the alarm, refer to the
Identification—Operations Support System (3)" section on page
DESCRIPTION Undefined Data Column Identification
SEVERITY MAJOR
THRESHOLD 100
THROTTLE 0
DATAWORDS Noun–STRING [40]
Data Column ID–STRING [40]
PRIMARY The database does not contain the required data column that was requested via the Simple Network
CAUSE Management Protocol (SNMP) interface.
PRIMARY Contact Cisco TAC for support.
ACTION
Refer to the
Note
detailed instructions on contacting Cisco TAC and opening a service request.
OSS (4)
To troubleshoot and correct the cause of the alarm, refer to the
Error—Operations Support System (4)" section on page
DESCRIPTION Request Handler Instantiation Error
SEVERITY MAJOR
THRESHOLD 100
THROTTLE 0
DATAWORDS User Name–STRING [40]
Host–STRING [40]
Subsystem–STRING [64]
PRIMARY A resource limitation has prevented the creation of this object. This may be caused by a lack of memory
CAUSE or by a class path problem.
PRIMARY Contact Cisco TAC for support.
ACTION
Refer to the
Note
detailed instructions on contacting Cisco TAC and opening a service request.
OL-8723-19
"Obtaining Documentation and Submitting a Service Request" section on page lvi
"Obtaining Documentation and Submitting a Service Request" section on page lvi
Operations Support System Events and Alarms
"Undefined Data Column
"Request Handler Instantiation
8-14.
Cisco BTS 10200 Softswitch Troubleshooting Guide, Release 5.0.x
8-13.
for
for
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