Software Problems - Lenovo ThinkSystem SR630 Maintenance Manual

Server seems to be running hot
Complete the following steps until the problem is solved.
Multiple compute nodes or chassis:
1. Make sure that the room temperature is within the specified range (see "Specifications" on page 2).
2. Make sure that the fans are installed correctly.
3. Update the UEFI and XCC to the latest versions.
4. Make sure that the fillers in the server are installed correctly (see Maintenance Manual for detailed
installation procedures).
5. Use the IPMI command to ramp up the fan speed to the full fan speed to see whether the issue can be
resolved.
Note: The IPMI raw command should only be used by trained technician and the each system has its
own specific PMI raw command.
6. Check the management processor event log for rising temperature events. If there are no events, the
compute node is running within normal operating temperatures. Note that you can expect some
variation in temperature.
Cannot enter legacy mode after installing a new adapter
Complete the following steps until the problem is solved.
1. Go to UEFI Setup ➙ Devices and I/O Ports ➙ Set Option ROM Execution Order.
2. Move the RAID adapter with operation system installed to the top of the list.
3. Select Save.
4. Reboot the system and auto boot to operation system.
Cracked parts or cracked chassis
Contact Lenovo Support.

Software problems

Use this information to solve software problems.
1. To determine whether the problem is caused by the software, make sure that:
• The server has the minimum memory that is needed to use the software. For memory requirements,
see the information that comes with the software.
Note: If you have just installed an adapter or memory, the server might have a memory-address
conflict.
• The software is designed to operate on the server.
• Other software works on the server.
• The software works on another server.
2. If you receive any error messages while you use the software, see the information that comes with the
software for a description of the messages and suggested solutions to the problem.
3. Contact your place of purchase of the software.
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