Switch Between Calls On Same Line; Switch Between Calls On Different Lines; Call Ended On Line With Multiple Calls; Outbound Call Maximum - Cisco 6921 User Manual

Calling Features
Any active call is placed on hold, and the second call answers.

Switch Between Calls on Same Line

Procedure
Step 1 Press the line button to switch between two calls on the same line.
Step 2 If there are more than two calls on the line, you can select the call from the call list, and resume the call.

Switch Between Calls on Different Lines

Procedure
Step 1 Press the line button for the call to which you are switching.
Step 2 If a single call is holding on the line, the call automatically resumes. If multiple calls are holding, you are
prompted to select the call. Highlight the appropriate call and press Resume.

Call Ended on Line with Multiple Calls

After a call is completed, if there are still multiple calls on the line, the phone screen displays a list of other
calls on the line.

Outbound Call Maximum

When a single line reaches maximum calls minus one, the outgoing call automatically rolls over to the next
available line. For example, if six maximum calls are configured, the sixth outgoing call automatically rolls
over to the next available line.

Create Conference with Two Calls on Same Line

Procedure
Step 1 With two connected calls on the same line, select a call to make it the active call.
The second call is put on hold.
Step 2
Press Conference
Step 3
Enter the participant's phone number.
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Cisco Unified IP Phone 6921, 6941, 6945, and 6961 User Guide for Cisco Unified Communications Manager 9.0 (SCCP
Switch Between Calls on Same Line
and SIP)
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