View Call Record Details; Filter Call History; Dial From Call History - Cisco 6921 User Manual

Applications

View Call Record Details

Procedure
Step 1
Press Applications
Step 2 Use the Navigation bar and Select button to scroll and select Call History.
Step 3 Select All Lines or the line that you want to view.
Step 4
Select a call record and press Details (you may need to press more first).
Step 5
Press

Filter Call History

Procedure
Step 1
Press Applications
Step 2 Use the Navigation bar and Select button to scroll and select Call History.
Step 3 Select All Lines or the line that you want to view.
Step 4
To sort by missed calls for the selected line, press Missed Calls.
Step 5 To view all calls in the Call History list, press All Calls.
Step 6
Press

Dial From Call History

Procedure
Step 1
Press Applications
Step 2 Use the Navigation bar and Select button to scroll and select Call History.
Step 3
Select All Lines or the line that you want to view.
Step 4 From the Call History list, select the call you want to dial and perform one of the following actions:
• Press Call.
• Press the line key.
• Pick up the handset.
• Press the speakerphone or headset button.
.
to return to the Call History list.
.
to return to the Call History screen.
.
Cisco Unified IP Phone 6921, 6941, 6945, and 6961 User Guide for Cisco Unified Communications Manager 9.0 (SCCP
View Call Record Details
and SIP)
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