Answer A Call Using Group Pickup And A Group Pickup Number; Answer A Call Using Group Pickup And A Phone Number - Cisco 6921 User Manual

Answer a Call Using Group PickUp and a Group PickUp Number

Your system administrator sets up your call pickup group and your call pickup softkeys, depending on your
call-handling needs and work environment.
You can also monitor and pick up ringing calls using Line Status indicators if your system administrator has
set up Line Status indicators on speed-dial buttons for you. Line Status indicators allow you to see if a line
that is associated with a speed-dial button is idle, in-use, in a Do Not Disturb state, or ringing.
Procedure
Step 1 Perform one of the following actions:
• Press PickUp to transfer a ringing call within your pickup group to your phone.
• If you have multiple lines and want to pick up the call on a nonprimary line, first press the desired line
If your phone supports autopickup, you are connected to the call.
Step 2 If the call rings, press Answer to connect to the call.
Answer a Call Using Group PickUp and a Group PickUp Number
Procedure
Step 1 Perform one of the following actions:
• Press Group PickUp to answer a call on a phone outside your pickup group.
• If you have multiple lines and want to pick up the call on another line, first press the desired line button,
Step 2
Enter the group pickup number.
If your phone supports autopickup, you are now connected to the call.
Step 3 If the call rings, press Answer to connect to the call.

Answer a Call Using Group PickUp and a Phone Number

Procedure
Step 1 Perform one of the following actions:
• Press Group PickUp.
• If you have multiple lines and want to pick up the call on a nonprimary line, first press the desired line
Cisco Unified IP Phone 6921, 6941, 6945, and 6961 User Guide for Cisco Unified Communications Manager 9.0
(SCCP and SIP)
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button, then press PickUp.
then press Group PickUp.
button, and then press Group PickUp.
Calling Features