Cisco 6921 Reference Manual

Overview of a Cisco Phone
Model depicted is a 6941
Handset Light Strip
Flashes to indicate an incoming
call, or Solid to indicate new
voice mail message(s).
Soft Keys
Displays available features or
actions that correspond to Soft
Key buttons.
Contacts
Opens/Closes the
Directories menu.
Use to access personal
and corporate directories.
Applications Menu
Opens/Closes menu
Use to access call history, user
preferences, phone settings,
and phone model information.
Voice Mail Button
Autodials voice mail system
Volume Control
Tap bar to increase/decrease.
Independently controls incoming
volume, not outgoing volume:

Handset and headset
(adjust while off-hook)

Speaker volume (adjust while off-hook)

Ringer volume (adjust while on-hook)
Cisco 6921
2-line phone
www.its.ny.gov/telecommunications
6900R (Revised 11/19/2013)
Display Area
During a call, displays details for an
active line. If not on a call, displays text
label and other information such as
placed calls, and phone menu listings.
Header Line
Displays date, time,
& directory number
Mute
Speaker Phone
On/Off
On/Off
Button lights when
Button lights when
microphone is muted.
speaker is on.
Cisco 6941
4-line phone
Cisco
6900
Programmable Buttons
Quantity varies by model
Buttons can be configured
as Phone Line(s), Busy Lamp
Field (BLF), or Features
Button lights when active or
flashes when on-hold or
ringing green, amber or
red to indicate status.
Transfer Button
Conference Button
Maximum of 4 parties
Hold Button
Navigation Bar
with Select Button
Use to scroll through menus
and highlight items.
When phone is on hook:

UP arrow: Displays phone
numbers from your Placed
Call List.

DOWN Arrow: Displays list
of all calls.
The Select button (middle)
allows you to select a
highlighted item.
Headset Button
O n/Off
Button lights when
headset is on.
Cisco 6961
12-line phone