Add Third Party To Conference; Combine Calls To Create Conference; Swap Between Calls Before Completing Conference - Cisco 6921 User Manual

Calling Features
If you have multiple phone lines, you can alternately use Conference to combine two calls across two lines.
For example, if you have a call on Line 1 and a call on Line 2, you can combine the calls into a conference.
Before completing a conference procedure, you can press the Cancel softkey to cancel the procedure or you
can press the Swap softkey to toggle between calls, allowing you to speak privately with each party.
As the conference host, you can remove individual participants from the conference.
The conference ends when all the participants hang up.

Add Third Party to Conference

Procedure
Step 1 Verify that you are on an active call (not on hold).
Step 2
Press Conference
Step 3 Enter the phone number for the party you want to add (or press a speed dial button).
Step 4 Wait for the party to answer (or skip to step 5 while the call is ringing).
Step 5
Press Conference again.
The conference begins.
Step 6 (Optional) Repeat these steps to add more parties, if desired.

Combine Calls to Create Conference

Before You Begin
This task requires multiple phone lines.
Procedure
Step 1 Verify that you have two connected calls and that one of the calls is active (not on hold).
Step 2
Press Conference
Step 3 Press the line button for the other (held) call.
The conference begins. The conference is established on the line with the active call.

Swap Between Calls Before Completing Conference

Use this procedure to consult privately with the conference and another person, before adding the person into
the conference.
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Cisco Unified IP Phone 6921, 6941, 6945, and 6961 User Guide for Cisco Unified Communications Manager 9.0 (SCCP
Add Third Party to Conference
and SIP)
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