Cisco 6921 Administration Manual page 90

Telephony Features Available for the Cisco Unified IP Phone
Table 5-1 Telephony Features for the Cisco Unified IP Phone (continued)
Feature Description
Call recording Allows a supervisor to record an active call. The
user might hear a recording audible alert tone
during a call when it is being recorded.
When a call is secured, the security status of the
call is displayed as a lock icon on Cisco Unified IP
Phones. The connected parties might also hear an
audible alert tone that indicates the call is secured
and is being recorded.
Note
Call waiting Indicates (and allows users to answer) an incoming
call that rings while on another call. Incoming call
information appears on the phone display.
Caller ID Caller identification such as a phone number,
name, or other descriptive text appear on the phone
display.
Caller ID Blocking Allows a user to block their phone number or
e-mail address from phones that have caller
identification enabled.
Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP)
5-6
When an active call is being monitored or
recorded, you can receive or place
intercom calls; however, if you place an
intercom call, the active call will be put on
hold, which causes the recording session to
terminate and the monitoring session to
suspend. To resume the monitoring
session, the party whose call is being
monitored must resume the call.
Configuration Reference
For more information, see the Cisco Unified
Communications Manager Features and
Services Guide, Monitoring and
For more information, refer to:
Cisco Unified Communications Manager
•
System Guide, Understanding Directory
Numbers.
• "Configuring the Phone to Support Call
Waiting" section on page 5-26
For more information, refer to:
• Cisco Unified Communications Manager
Administration Guide,
Phone Configuration.
• Cisco Unified Communications Manager
System Guide, Understanding Route
Plans.
Cisco Unified Communications Manager
•
Features and Services Guide,
Restrictions.
Cisco Unified Communications Manager
•
Administration Guide,
Configuration.
For more information, refer to:
Cisco Unified Communications Manager
•
System Guide, Understanding Route
Plans.
• Cisco Unified Communications Manager
Administration Guide,
Configuration.
Chapter
Recording.
Cisco Unified IP
Call Display
Directory Number
Directory Number
OL-24567-01