Setting Up Call Forward Notification - Cisco 6921 Administration Manual

Chapter
2.
3.
You will need to assign a programmable button for each listed directory number.
Note

Setting up Call Forward Notification

You set up the information that the user sees from the Cisco Unified Communications Manager
Administration, in the Device > Phone > Phone Configuration window. The following table describes
the Call Forward Notification fields.
Table 5-3
Field
Caller Name
Caller Number
Redirected Number
Dialed Number
Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP)
OL-24567-01
When you configure the second line by assigning the same directory number on more than one
a.
line, the DN on the second line must be on a different partition. Each time that you assign the
same DN to another line, you must create a unique partition and assign the directory to that
partition.
b. When you configure the second line by assigning a different directory number, you must use a
previously unassigned and unlisted number.
The second line is an intermediary between the original line (your listed directory number) and your
call busy destination, such as your voice messaging system.
On the original line, configure the destination for the Call Forward Busy Internal and Call Forward
Busy External settings to your second line and the No Answer Ring Duration to a minimum of 10
seconds.
On the second line, configure the standard Call Forward All settings that you would normally use
for the original line and set the No Answer Ring Duration to a minimum of 10 seconds.
Call Forward Notification Fields
Description
When this check box is selected, the caller name displays in the notification
window.
By default, this check box is selected.
When this check box is selected, the caller number displays in the
notification window.
By default, this check box is not selected.
When this check box is selected, the information about the caller who last
forwarded the call displays in the notification window.
Example: If Caller A calls B, but B has forwarded all calls to C and C has
forwarded all calls to D, then the notification box that D sees contains the
phone information for caller C.
By default, this check box is selected.
When this check box is selected, the information about the original recipient
of the call displays in the notification window.
Example: If Caller A calls B, but B has forwarded all calls to C and C has
forwarded all calls to D, then the notification box that D sees contains the
phone information for caller B.
By default, this checkbox is not selected.
Setting up Call Forward Notification
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