Information About Troubleshooting Tools; Cli Commands For Troubleshooting - Cisco SCE8000 Installation And Configuration Manual

Troubleshooting Overview
.
Figure 8-1 Troubleshooting Strategy for Startup Problems
Action
Step 1
Turn power on. Go to Step 2
Step 2 Check the following:
Front panel power LED on?
•
Power supply 'Input OK' LEDs
•
on?
'Output fail' LEDs not on?
•
Step 3 Status LED red (failure)
Step 4 Management interface operational?
Step 5 Link interfaces operational?
Step 6 System startup successful (all
interfaces operating normally).

Information About Troubleshooting Tools

There are two tools that will help you to successfully troubleshoot your Cisco SCE8000 installation:
•
•

CLI Commands for Troubleshooting

Use the following commands to provide information to help you troubleshoot installation of your Cisco
SCE8000 platform. Refer to Cisco SCE8000 Software Configuration Guide or the Cisco SCE8000 CLI
Command Reference for more information.
Note Remember that if the management interface is not operational, you should connect the Cisco SCE8000
platform to a local console so that you can enter CLI commands for troubleshooting.
•
Cisco SCE8000 Installation and Configuration Guide, Rel 3.1.7
8-2
Yes
Go to Step 3
Refer to
Firmware Package Installation,
page 8-8
Go to Step 5
Go to Step 6
-
CLI Commands for Troubleshooting, page 8-2
Checking the LEDs, page 8-4
Troubleshooting firmware package installation:
boot system <filename>— Specifies and verifies the package file to be installed. Error
–
messages or other output identify problems with the package file.
Following is a sample output from the boot system command.
SCE(config)#boot system ftp://cisco:cisco@10.10.10.10/downloads/SENum.pkg.pkg
Verifying package file SENum.pkg.pkg...
Package file verified OK.
Troubleshooting the
and go to Step 4.
Chapter 8 Troubleshooting
No
Refer to Troubleshooting the Power
Subsystem, page 8-7 and go to Step
3.
Go to Step 4
Refer to Troubleshooting the
Management Subsystem, page 8-8
and go to Step 5.
Refer to Troubleshooting the Link
Interface Subsystem, page 8-10
go to Step 6.
-
and
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