Troubleshoot An Fdap - Honeywell OW-FDAP31 Manual

7.4

Troubleshoot an FDAP

FDAP does not have any user-serviceable parts inside the FDAP enclosure; any failure within the FDAP
requires a hardware replacement. If a fault or a failure is indicated or suspected in an FDAP in the network,
there are many ways to diagnose a problem. You can diagnose a problem using the following methods:
•
Diagnose using events
•
Diagnose using reports
•
Diagnose using system logs
•
Diagnose using Provisioning Handheld device
System logs
The system log contains events logged in the system. The system log information is helpful to System
Administrators, Field Engineers, and technical support personnel. You can generate and view the system log
details. You can save the system log details in tar.gz format. For more information about system logs, refer to
the Wireless Device Manager User's Guide.
Recovering from failures
Failure indication may be signaled through the FDAP status LEDs. You can restart the FDAP if a failure is
suspected. For more information about the procedure to restart the FDAP, refer to the Wireless Device Manager
User's Guide.
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