Troubleshooting - Breville Fast Slow GO Instruction Book

Troubleshooting

PROBLEM
The lid cannot be opened at
the end of the cooking cycle
The LID LED is flashing and
the buzzer is sounding.
Steam is escaping from the lid
OR
Safety locking pin does not
rise
OR
Cooker is not getting to
pressure
OR
Timer will not count down.
OR
The screen displays 'SEAL'
The cooker automatically
switches to KEEP WARM
without going through a
complete cooking cycle
Water is collecting on the
countertop
The screen displays "Err"
Factory Reset
24
EASY SOLUTION
• Press the STEAM RELEASE button until all internal pressure is
released, and the cooker can be opened.
• If this occurs frequently, the cooker may need to be adjusted to suit
your current altitude. Follow "Altitude Adjust" instructions.
NOTE: The safety locking pin will drop when the lid can be opened.
• Using the lid knob, wiggle the lid up and down and then twist open and
close to reduce any friction caused by water or food.
• Turn the lid to the correct position for pressure cooking or slow
cooking.
• Assemble the lid correctly ensuring there is no gap between lid arm
and the stainless-steel lid. Make sure to secure the lid by screwing on
the sealing nut so that the red seal touches the lid surface; and should
be screwed on tightly.
• Ensure the silicone lid seal is clean, free from damage or cracks and is
properly inserted.
• Ensure that the safety locking pin can move freely up and down.
• When the lid is locked, ensure the safety locking pin is properly
aligned within the opening of the lid arm.
• Ensure that the Pressure Release Valve is properly seated in position
and facing the lid knob.
• Add more liquid/food to the bowl. There should be a minimum of
4 cups (1L) combined food and liquid.
• If problem persists, call Breville Customer Service.
• Add more water to the cooking bowl and restart the cycle.
• Ensure the cooker is on a flat level surface and that the condensation
drip cup is installed on the back of the cooker. Follow "Before First Use"
instructions on page 12.
• Empty the condensation drip cup.
• The screen will display "Err" when there is a non-resettable issue with
the appliance. Should this occur, immediately remove the power cord
from the power outlet and contact Breville Customer Service.
• Press and hold 'soup' and 'sous vide' buttons for three seconds to clear
settings including altitude level.