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IGSMV / IGSMVCN Installation and Setup Guide
Possible Errors Running Network Diagnostics
Errors may occur either while tracing the connection to a given Redir or while testing the
service at a given Redir. The following list highlights the most common errors. Please
contact the AlarmNet Technical Assistance Center (TAC) for help regarding any errors NOT
listed below:
Possible Errors
Testing Redir x
FAIL before Gtwy
Testing Redir x
FAIL at Gtwy
Testing Redir x
FAIL at Pvt IP
Testing Redir x
FAIL on IP Addr
Redir x
ERR:Proxy 18
6-2
While tracing the connection to Redir x, the trace fails before ever
reaching the local gateway (router).
While tracing the connection to Redir x, the trace fails after reaching
the local gateway (router).
While tracing the connection to Redir x, the trace fails after reaching
the private IP.
While tracing the connection to Redir x, the trace fails after reaching
the public IP.
After a successful trace to Redir x, the test of the network service
timed out without a response.
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