Internal Support Website - Cisco 7925G Administration Manual

Internal Support Website

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Internal Support Website Overview
If you are a system administrator, you are likely the primary source of information for Cisco Unified IP Phone
users in your network or company. It is important to provide current and thorough information to end users.
To successfully use some features on the Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G
(such as speed dial numbers and voice messaging system options), users must receive information from you
or your network team or be able to contact you for assistance.
Cisco recommends that you create a web page on your internal support site that provides end users with
important information about their new Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G.
Cisco Unified Wireless IP Phone Operations
Users need to know that their Cisco Unified Wireless IP Phone operates more like a cell phone than like their
desktop phone. Small wireless phones with an antenna allow users to move around a facility while staying
connected to a call. These phones, like cell phones, can approach the edge of the RF signal range and experience
static or poor voice quality. At times, the user might encounter areas where there is no signal and lose the call
entirely. The following is a list of calling locations and situations in which wireless phones might experience
audio problems:
• Stairwells, elevators, rooms with metal equipment such as file cabinets, or heavy machinery
• Break rooms with microwave ovens, or labs with equipment that emits RF signals within the same ranges
Internal Support Website Overview, page 231
Cisco Unified Wireless IP Phone Operations, page 231
Phone Care and Maintenance, page 232
Help System on Phone, page 233
Cisco Unified Wireless IP Phone Manuals, page 233
User Phone Features and Services, page 233
User Voice Messaging System Access, page 234
Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G Administration Guide
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