The Ip Address Of The Node Is Unknown; Retrieve Unknown Node Ip Address - Cisco ONS 15454 Troubleshooting Manual

Chapter 1 General Troubleshooting
Ping the ONS 15454
Display the command prompt:
Step 1
a.
b.
For both the Sun and Microsoft operating systems, at the prompt type:
Step 2
ping ONS-15454-IP-address
For example:
ping 198.168.10.10
If the workstation has connectivity to the ONS 15454, the ping is successful and displays a reply from
Step 3
the IP address. If the workstation does not have connectivity, a "Request timed out" message appears.
If the ping is successful, an active TCP/IP connection exists. Restart CTC.
Step 4
If the ping is not successful, and the workstation connects to the ONS 15454 through a LAN, check that
Step 5
the workstation's IP address is on the same subnet as the ONS node.
If the ping is not successful and the workstation connects directly to the ONS 15454, check that the link
Step 6
light on the workstation's NIC is illuminated.

1.7.9 The IP Address of the Node is Unknown

Symptom
Table 1-8
Table 1-8
Possible Problem
The node is not set to
the default IP address.

Retrieve Unknown Node IP Address

Step 1 Connect your PC directly to the active TCC2 card Ethernet port on the faceplate.
Step 2 Start the Sniffer application on your PC.
Perform a hardware reset by pulling and reseating the active TCC2 card.
Step 3
November 2004
If you are using a Microsoft Windows operating system, from the Start Menu choose Run, type
command in the Open field of the Run dialog box, and click OK.
If you are using a Sun Solaris operating system, from the Common Desktop Environment (CDE)
click the Personal Application tab and click Terminal.
The IP address of the node is unknown and you are unable to login.
describes the possible problem and the solution.
Retrieve the Unknown IP Address of the Node
Solution
Leave one TCC2 card in the shelf. Connect a PC directly to the remaining
TCC2 card and perform a hardware reset of the card. The TCC2 card
transmits the IP address after the reset to enable you to capture the IP address
for login.
Complete the
page
"Retrieve Unknown Node IP Address" procedure on
1-71.
Cisco ONS 15454 Troubleshooting Guide, R4.6
1.7.9 The IP Address of the Node is Unknown
1-71