Unable To Verify The Nic Connection On Your Pc - Cisco ONS 15454 Troubleshooting Manual

1.7.7 Unable to Verify the NIC Connection on Your PC

1.7.7 Unable to Verify the NIC Connection on Your PC
Symptom
working properly because the link LED is not illuminated or flashing.
Table 1-6
Table 1-6
Possible Problem
The CAT-5 cable is not
plugged in properly.
The CAT-5 cable is
damaged.
Incorrect type of CAT-5
cable is being used.
The NIC is improperly
inserted or installed.
The NIC is faulty.
1.7.8 Verify PC Connection to the ONS 15454 (ping)
Symptom
Table 1-7
Table 1-7
Possible Problem
A lost connection
between the PC and the
ONS 15454.
Cisco ONS 15454 Troubleshooting Guide, R4.6
1-70
When connecting your PC to the ONS 15454, you are unable to verify the NIC connection is
describes the possible problems and the solutions.
Unable to Verify the NIC Connection on your PC
Solution
Confirm that both ends of the cable are properly inserted. If the cable is not
fully inserted due to a broken locking clip, the cable should be replaced.
Ensure that the cable is in good condition. If in doubt, use a known-good
cable. Often, cabling is damaged due to pulling or bending.
If connecting an ONS 15454 directly to your laptop, a PC, or a router, use a
straight-through CAT-5 cable. When connecting the ONS 15454 to a hub or
a LAN switch, use a crossover CAT-5 cable.
For details on the types of CAT-5 cables, see the
Replacement LAN Cables" section on page
If you are using a Personal Computer Memory Card International
Association (PCMCIA)-based NIC, remove and reinsert the NIC to make
sure the NIC is fully inserted.
If the NIC is built into the laptop or PC, verify that the NIC is not faulty.
Confirm that the NIC is working properly. If you have no issues connecting
to the network (or any other node), then the NIC should be working correctly.
If you have difficulty connecting a to the network (or any other node), then
the NIC might be faulty and needs to be replaced.
The TCP/IP connection was established and then lost.
describes the possible problem and the solution.
Verify PC Connection to ONS 15454 (ping)
Solution
Use a standard ping command to verify the TCP/IP connection between the
PC and the ONS 15454 TCC2 card. A ping command should work if the PC
connects directly to the TCC2 card or uses a LAN to access the TCC2 card.
Complete the "Ping the ONS 15454" procedure on page
Chapter 1 General Troubleshooting
"1.10.2.1 Crimp
1-97.
1-71.
November 2004