Cisco ONS 15454 Troubleshooting Manual page 61

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Chapter 1
General Troubleshooting
In CTC, log into the node where you will restore the database:
Step 1
On the PC connected to the ONS 15454, start Netscape or Internet Explorer.
a.
In the Netscape or Internet Explorer Web address (URL) field, enter the ONS 15454 IP address.
b.
A Java Console window displays the CTC file download status. The web browser displays
information about your Java and system environments. If this is the first login, CTC caching
messages appear while CTC files are downloaded to your computer. The first time you connect to
an ONS 15454, this process can take several minutes. After the download, the CTC Login dialog
box appears.
c.
In the Login dialog box, type a user name and password (both are case sensitive) and click Login.
The CTC node view window appears.
Step 2
Ensure that no ring or span (four-fiber only) switch events are present; for example, ring-switch east or
west and span-switch east or west. In network view, click the Conditions tab and click Retrieve to view
a list of conditions.
If switch events need to be cleared, in node view click the Maintenance > BLSR tabs and view the West
Step 3
Switch and East Switch columns.
If a switch event (not caused by a line failure) is present, choose CLEAR from the drop-down menu
a.
and click Apply.
If a switch event caused by the Wait to Restore (WTR) condition is present, choose
b.
LOCKOUT SPAN from the drop-down menu and click Apply. When the LOCKOUT SPAN is
applied, choose CLEAR from the drop-down menu and click Apply.
Step 4
In node view, click the Maintenance > Database tabs.
Step 5
Click Restore.
Locate the database file stored on the workstation hard drive or on network storage.
Step 6
Note
Click the database file to highlight it.
Step 7
Click Open. The DB Restore dialog box appears. Opening a restore file from another node or from an
Step 8
earlier backup might affect traffic on the login node.
Step 9
Click Yes.
The Restore Database dialog box monitors the file transfer.
Wait for the file to complete the transfer to the TCC2.
Step 10
Click OK when the "Lost connection to node, changing to Network View" dialog box appears. Wait for
Step 11
the node to reconnect.
If you cleared a switch in
Step 12
November 2004
To clear all existing provisioning, locate and upload the database found on the latest ONS 15454
software CD.
Step
3, reapply the switch as needed.
1.6.1 Restore the Node Database
Cisco ONS 15454 Troubleshooting Guide, R4.6
1-61

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