Redirect The Netscape Cache To A Valid Directory; Slow Ctc Operation Or Login Problems; Delete The Ctc Cache File Automatically - Cisco ONS 15454 Troubleshooting Manual

Chapter 1 General Troubleshooting
Table 1-12 CTC Does Not Launch
Possible Problem
The Netscape browser
cache might point to an
invalid directory.

Redirect the Netscape Cache to a Valid Directory

Launch Netscape.
Step 1
open the Edit menu.
Step 2
Choose Preferences.
Step 3
Under the Category column on the left side, expand the Advanced category and choose the Cache tab.
Step 4
Change your disk cache folder to point to the cache file location.
Step 5
The cache file location is usually C:\ProgramFiles\Netscape\Users\yourname\cache. The yourname
segment of the file location is often the same as the user name.

1.8.5 Slow CTC Operation or Login Problems

Symptom
Table 1-13
Table 1-13 Slow CTC Operation or Login Problems
Possible Problem
The CTC cache file
might be corrupted or
might need to be
replaced.

Delete the CTC Cache File Automatically

All running sessions of CTC must be halted before deleting the CTC cache. Deleting CTC cache might
Caution
cause any CTC running on this system to behave in an unexpected manner.
Enter an ONS 15454 IP address into the browser URL field. The initial browser window shows a
Step 1
Delete CTC Cache button.
Step 2 Close all open CTC sessions and browser windows. The PC operating system does not allow you to
delete files that are in use.
November 2004
Solution
Redirect the Netscape cache to a valid directory. Complete the
Netscape Cache to a Valid Directory" procedure on page
You experience slow CTC operation or have problems logging into CTC.
describes the possible problem and the solution.
Solution
Delete the CTC cache file. This operation forces the ONS 15454 to
download a new set of JAR files to your computer hard drive. Complete the
"Delete the CTC Cache File Automatically" procedure on page 1-75
"Delete the CTC Cache File Manually" procedure on page
1.8.5 Slow CTC Operation or Login Problems
Cisco ONS 15454 Troubleshooting Guide, R4.6
"Redirect the
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