Reconfigure The Browser - Cisco ONS 15454 Troubleshooting Manual

Chapter 1 General Troubleshooting
d.
From the Windows start menu, click Settings > Control Panel.
Step 3
In the Java Plug-in Control Panel window, double-click the Java Plug-in 1.4.2 icon.
Step 4
Click the Advanced tab on the Java Plug-in Control Panel.
Step 5
Navigate to C:\ProgramFiles\JavaSoft\JRE\1.4.2.
Step 6
Select JRE 1.4.
Step 7
Click Apply.
Step 8
Step 9 Close the Java Plug-in Control Panel window.

Reconfigure the Browser

From the Start Menu, launch your browser application.
Step 1
If you are using Netscape Navigator:
Step 2
a.
b.
c.
d.
e.
f.
g.
h.
i.
If you are using Internet Explorer:
Step 3
a.
b.
c.
d.
Step 4 Temporarily disable any virus-scanning software on the computer. See the
Downloading CTC JAR Files From TCC2" section on page
Step 5 Verify that the computer does not have two network interface cards (NICs) installed. If the computer
does have two NICs, remove one.
Restart the browser and log on to the ONS 15454.
Step 6
November 2004
Follow the JRE installation wizard steps.
On the Netscape Navigator menu bar, click the Edit > Preferences menus.
In the Preferences window, click the Advanced > Proxies categories.
In the Proxies window, click the Direct connection to the Internet check box and click OK.
On the Netscape Navigator menu bar, click the Edit > Preferences menus.
In the Preferences window, click the Advanced > Cache categories.
Confirm that the Disk Cache Folder field shows one of the following paths:
For Windows 98/ME, C:\ProgramFiles\Netscape\Communicator\cache
•
For Windows NT/2000, C:\ProgramFiles\Netscape\username\Communicator\cache.
•
If the Disk Cache Folder field is not correct, click Choose Folder.
Navigate to the file listed in Step f, and click OK.
Click OK on the Preferences window and exit the browser.
On the Internet Explorer menu bar, click the Tools > Internet Options menus.
In the Internet Options window, click the Advanced tab.
In the Settings menu, scroll down to Java (Sun) and click the Use Java 2 v1.4.2 for applet (requires
restart) check box.
Click OK in the Internet Options window and exit the browser.
1.7.6 Browser Login Does Not Launch Java
"1.8.3 Browser Stalls When
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Cisco ONS 15454 Troubleshooting Guide, R4.6
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