Troubleshooting - Sharp GC40K Manual

Troubleshooting

Problem Possible Cause
^ Is g pressed for 1+ seconds?
^ Is battery low or dead?
Handset does not
turn on
^ Is battery installed?
s appears and ^ Is handset out-of-range?
cannot place calls
from handset
^ Is Key Guard active? (Q appears)
Keypad does not
^ Is Keypad Lock active? (Q appears)
respond
^ Is Key Guard active? (Q appears)
Cannot enter
^ Is Keypad Lock active? (Q appears)
numbers from
^ Is Restrict Dial active?
handset Keypad
^ Is the number saved as Secret
Cannot place calls
Mode entry?
from Phone Book
^ Is Phone Book Lock active?
^ Did you dial the number including
Beep continues after the area code or first 0?
^ Is handset out-of-range? (s
dialing and call
cannot be connected appears)
^ Is handset off-line? (s appears)
^ Is signal weak?
Calls are interrupted
^ Is battery low or dead?
or cut
^ This may happen when signal is
Hear noise while
talking on the phone weak or unstable.
^ Display may flicker under
Display flickers
fluorescent lights.
^ Panel construction characteristic;
Display is dark when
Backlight is off not a malfunction.
^ Is Manner Mode set? (E appears)
Sound does not
^ Is Video Out set to On?
come from handset
speaker
18
18-6
Solution
^ Press g for 1+ seconds.
^ Charge battery or install a
charged battery.
^ Install battery properly.
^ Move to a place where signal is
strong and retry.
^ Cancel Key Guard (see P.1-25).
^ Cancel Keypad Lock (see P.15-2).
^ Cancel Key Guard (see P.1-25).
^ Cancel Keypad Lock (see P.15-2).
^ Cancel Restrict Dial (see P.15-4).
^ Activate Secret Mode (see P.15-6).
^ Cancel Phone Book Lock (see P.15-3).
^ Dial the number including the
area code or 0.
^ Move to a place where signal is
strong and retry.
^ Cancel Off-Line Mode (see P.3-6).
^ Move to a place where signal is
strong and retry.
^ Charge battery or install a
charged battery.
-
-
-
^ Cancel Manner Mode (see P.3-3).
^ Set Video Out to Off.
Problem Possible Cause
^ Is Rapid Charger connected
correctly to handset or Desktop
Holder?
^ Is Rapid Charger plugged in
firmly?
^ Is battery installed?
^ Is handset in Desktop Holder
correctly?
^ Are charger terminals (handset,
Cannot charge
battery, and Desktop Holder),
battery
connector (Rapid Charger),
Connection Terminal (Desktop
Holder) and External Device
Connector clean?
^ Battery may not be charged if
temperature is not within 5]C to
35]C.
^ Battery has run out or is
defective.
^ Charging time shortens when
Charging time is
shorter battery is not empty.
^ Rapid Charger may heat up while
charging. Handset may also heat
Handset or up if used for long periods or
accessories are hot while using TV or FM. This is
normal if they are not extremely
hot.
^ Battery runs out faster depending
Battery runs out on the environment
quickly (temperatures, charging/signal
conditions), usage or settings.
^ Is MC Sensor adjusted properly? ^ Adjust MC Sensor (see P.16-24).
Functions using MC
Sensor (MC Cursor,
MC Shortcut, Shake
Counter, Shake
Sound, Compass
and Full Auto) do not
work correctly.
+
For repairs and after-sales services, contact Vodafone Customer Center, Customer
Assistance (see P.18-21).
Solution
^ Plug in again.
^ Plug in again.
^ Install battery properly.
^ Insert correctly.
^ Clean with a cotton swab.
^ Handle within ambient
temperature of 5]C to 35]C.
^ Replace battery with a new one.
-
-
^ Refer to "Estimated Hours of Use
(fully charged battery)," "Battery
Time" and "Extend Battery Time"
(see P.1-16 - 1-17).
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18-7