Nokia IP40 User Manual page 173

Error Message
Failed to Create VPN
tunnel:Client Encrypt
Notification
Failed to Create VPN
tunnel:Could not
validate my certificate
Failed to Create VPN
tunnel:Invalid certificate
Failed to Create VPN
tunnel:Invalid cert
encoding
I cannot connect to the Check Point SmartCenter FP3 VPN site using IP40 Satellite 10 or
Satellite 25 configured using VPN Communities. What should I do?
Check for the following error messages in Report >Event Log:
Error Message
Failed to Create VPN
tunnel: payload
malformed
Extended
Authentication Failure
I cannot connect to IP40 Satellite VPN site using IP40 Satellite X. What should I do?
Check for the following error messages in Report->Event Log:
Error Message
Failed to Create VPN
tunnel: payload malformed
Failed to Create VPN
tunnel: N/A
Nokia IP40 User Guide
Verify
Ensure that on the FP3 management
station the authentication mechanism
followed is 3DES/SHA1
Ensure that the certificate used in the
device is the one associated to the
certificate created for this gateway on
Smart Center FP3
Ensure that the certificate used is not
expired
Ensure that the certificate used is
PKCS#12 format
Verify
Ensure that the safe@gateway object
defined for this device at Smart Center
FP3 uses the same shared secret
Check for the correct Username/
Password given for the VPN site during
login
Verify
Ensure that both gateways use
the same shared secret
Check for the validity of the User
on the remote IP40 gateway
Frequently Asked Questions
173