N2000 Bms Fails To Add An Ne Because Of The Deadlock Of The Account On The Device Side - Huawei MA5600 Manual

NGN Cases
4> Feature BMSNB
Authorizes the types and number of northbound interfaces.
Query the license of the faulty site and it is found that there are only the COMMON and
INSTALL control items. No control item for port types and lines is detected.
3. Operations can be performed on devices that are added by using the temporary license,
although the existing commercial license does not authorize ADSL ports. But the client keeps
prompting the license error.
4. After the commercial license is used and the device is added, related modules communicate
with the license center and obtain authorization during the data synchronization of the device.
As the license does not authorize the port types and lines, the N2000 BMS deletes the device
automatically, which causes the problem.
5. When the earlier and later licenses exist at the same time, the error of the license file can be
located according to the following two situations:
1> Check whether the current N2000 BMS replaces the N2000 BMS of versions earlier than
V200R009. If yes, it is possible that the license does not authorize the management capacity.
Ensure that the later license is not used any more on the N2000 BMS. Then submit the later
license to the Notes electronic workflow Platform License and upgrade it to the earlier license.
Obtain the LAC from the electronic workflow, download the earlier license from the license
website, and then consolidate the earlier license with the later one that does not authorize the
management capacity of the device.
2> If the existing N2000 BMS is newly installed, contact the marketing representative and
modify the contract to solve the problem.
Handling Proce
If the problem is not caused by the license, collect and report the following information:
ss:
1. The debug information about the process of the related NE
2. N2000\server\conf\log\base_pserverID*.log
3. N2000\server\debug\process name*.log
4. N2000\server\log\process name*.log
Suggestions and
Null
Summary:
6.5 N2000 BMS Fails to Add an NE Because of the Deadlock of the Account on the Device
Side
Title:

N2000 BMS Fails to Add an NE Because of the Deadlock of the Account on the Device Side

ID: SE0000363500
Update Time: 2008-12-16 20:20:40
Author: y96604
Product Family: Access Network Management System
Fault Type: Element Management
Keywords: Fails to add an NE
Phenomenon De
When the MA5100 is added to the N2000 BMS, the N2000 BMS prompts the communication
scription:
failure of the device. The MA5100 fails to be added.
Alarm Informat
The N2000 BMS prompts the communication failure of the device.
ion:
Cause Analysi
After the analysis, the possible causes are as follows:
s:
1. The MA5100 fails to communicate with the N2000 BMS.
2. The process of the MA5100 is faulty.
Handling Proce
1. Ping the IP address of the MA5100. The operation is successful. Hence, the problem is not
ss:
caused by the communication failure between the N2000 BMS and the MA5100.
2. Query the MA5100 process through the SysMonitor, and it is found that the MA5100 process
runs normally. Add other NEs to the N2000 BMS. The operation is successful. Hence, the
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Chapter 6 iManager N2000 BMS Cases
Product: iManager N2000 BMS