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Huawei MA5600 Manual

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2008-2009 Huawei Access Network
Product Cases

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Summary of Contents for Huawei MA5600

  • Page 1 2008-2009 Huawei Access Network Product Cases...

  • Page 2: Table Of Contents

    1.12 Conflict mac-address also can not manage dslam from inbound management ... 14 1.13 Why is the Multicast Service Unstable After the MA5600 Enables the CAC Function . 16 1.14 FAQ-How Does the MA5600 Support Anti DoS Attack Function........17 1.15...
  • Page 3 Powered Off Because the ONT Profile Does Not Match the ONU Profile........ 47 3.19 A Port of the H813e Cannot Forward Packets Normally Because the Native VLAN of the Port Is the Same as the Multicast VLAN ................47 Confidential Information of Huawei. No Spreading without Permission...
  • Page 4 N2000 BMS Cases................... 47 Failure in Alarm Displaying on the N2000 BMS Due to the Error of Setting the Source IP Address of the Trap Packets on the MA5680T ..............47 Confidential Information of Huawei. No Spreading without Permission...
  • Page 5 6.18 FAQ-How to Mirror Disks on Solaris OS ............... 47 6.19 FAQ-How to Enable the SSH and SFTP Functions on Solaris 10........ 47 6.20 FAQ-The TFTP configuration on Solaris system ............47 Confidential Information of Huawei. No Spreading without Permission...

  • Page 6: Chapter 1 Ma5600 Cases

    13 and 14 cannot provide the internet service. After the analysis, it is estimated that one of the six fans in the fan box of the MA5600 fails, and this faulty fan is responsible for the heat dissipation of the ADSL boards in slots 13 and 14.

  • Page 7: Description Of The Traffic-Suppress Command

    MAC addresses is created, so the LAN switch chip does not know to which port the packet is forwarded. In this case, the MA5600 broadcasts the packets in the VLAN where the port that sends the packets is located. If too many unknown unicast packets (for example, caused by the malicious attack) are broadcasted, the congestion occurs or even the ongoing service is interrupted.
  • Page 8 This command is used to configure the traffic suppression of the broadcast, unknown unicast and unknown multicast on the SCU board. The index of the traffic suppression profile ranges from 0 to 12. Example: Confidential Information of Huawei. No Spreading without Permission...

  • Page 9: The Broadcast Packets Cause The 678 Error For The User Dialup Through Certain Modems Connected To The Ma5600 After The Cutover

    2. After PVC 8/46 carrying the E8-2 service is deleted on the MA5600, reset the modem. It is found that the dialup on the PC is in the normal state. In Confidential Information of Huawei. No Spreading without Permission...
  • Page 10 BAS; after the cutover, the E8-2 services with the VLAN 19 tag of all the MA5600 devices are terminated on the same port of the BAS within one broadcast domain. On any port of any MA5600, after the modem of the A company receives the PADI packets with the VLAN 19 tag from other MA5600 devices, the PVC automatic search function is enabled, and it is determined that the PVC of the modem of the A company is PVC 8/46.

  • Page 11: The 691 Or 678 Error Occurs When The Multi-Pvc Service Is Configured On The Single-Pvc Modem Working With The Dslam

    PVC (8,81) can by running the atm-ping command. Therefore, it can be determined that the connection between the modem and the MA5600 adopt PVC (8,81) but the account is that for the common Internet access service. Thus, error 697 is generated.

  • Page 12: The Loop Detection Function Fails Because The Modem Does Not Transmit The Bpdu Packet For The Loop Detection

    Fault symptom: The S8505 reports an alarm indicating that the loop exists on the port of the MA5600. The loop detection function is enabled on the MA5600, but no loop alarm is reported. The user reports that the 678 error is prompted during the dialing.

  • Page 13: Dark Screen Occurs When An Iptv User Is Watching A Scrambled Live Channel Under The Ma5600 Because The Encryption Key Of The Ca Card Expires

    PC can capture the loop detection packet whose destination MAC address is 0180-c200-0011. 6. Use the MT800 and set up the loop network again (that is, both cables are connected to the hub). In this case, the MA5600 reports a loop alarm and deactivates the port. HZ_XingShiA_MA5600(config)# ! running major 2009-02-12 10:01:03 alarm name :user port forms a loop network parameter :local port of the loop network: frame ID: 0, slot ID: 0, port ID: 4;...
  • Page 14 The IPTV is a complicated system that contains a number of products. Hence, we need to learn the service flow of the entire IPTV system profoundly. In this case, the MA5600 fails to be configured with the multicast programs that issue the EMM streams because the access network engineers do not know the CA system and engineers from different product lines lack communication with each other.

  • Page 15: The Ipoa Encapsulation Causes The Failure To Delete The Service Port

    5. The port is encapsulated as the PPPoA, IPoA or Auto mode. Handling Proces 1. Log in to the MA5600 as admin. It is found that the right is not restricted. 2. Run the display igmp user command. It is found that no multicast user exists.

  • Page 16: The Dialup Of The Subscribers Connected To The Ma5600 Fails Due To The Incorrect Setting Of The Broadcast Suppression On The Convergence Switch

    BMS. It indicates that the physical link is normal. 2. Check the data configuration of the MA5600. It is found that no ACL is bound to the upstream port and the script of this MA5600 is the same as the scripts of other normal MA5600s.

  • Page 17: Continuously Online And Offline Of Adsl Ports

    SNR Margin for that particular physical line. By doing this we can imlement the service according to the standards. 1.11 MA5600 is not showing alarms on imanager N2000 BMS Title: MA5600 is not showing alarms on imanager N2000 BMS ID: SE0000380726...

  • Page 18: Ma5600 Is Not Showing Alarms On Imanager N2000 Bms

    There was a red LED(alarm) glowing on the controller card of MA5600. Cause Analysis: There is a red LED(alarm) glowing on the controller card of MA5600 but there was no indication of this alarm on imanager When i manually generate some alarm on MA5600 example pull out one of the controller card,then also there was no alarm configuration of SNMP trap source on MA5600 ---->>...

  • Page 19: Conflict Mac-Address Also Can Not Manage Dslam From Inbound Management

    DSLAM33-D2-GBR(config)#display arp all IP Address MAC Address VLAN ID Port Type 10.12.24.69 00e0-fc84-a76e 26 0 /7 /0 Dynamic >> DSLAM 34 ..10.12.24.1 00e0-fc84-a76e 0 /7 /0 Dynamic >> BRAS DSLAM34-D2-GBR(config)#display interface vlanif 26 Confidential Information of Huawei. No Spreading without Permission...
  • Page 20 Chapter 1 MA5600 Cases vlanif26 current state : DOWN Line protocol current state : DOWN Description : HUAWEI, MA5600 Series, vlanif26 Interface The Maximum Transmit Unit is 1500 bytes Internet Address is 10.12.24.69/24 IP Sending Frames' Format is PKTFMT_ETHNT_2, Hardware address is 0018-8243-035a...

  • Page 21: Why Is The Multicast Service Unstable After The Ma5600 Enables The Cac Function

    Permission Level: 03Equipment Users Permission Phenomenon Descr When the Set Top Box (STB) is connected to the ADSL service port of the MA5600, it is found that iption: the multicast service is unstable. After running the igmp bandwidthCAC disable command, you can solve the problem.

  • Page 22: Faq-How Does The Ma5600 Support Anti Dos Attack Function

    Null Cause Analysis: Null Handling Proces The anti Dos attack in the MA5600 is a function that the system detects whether the DoS attack occurs with the physical port as a granularity for xDSL boards. The principle: After the security anti-dos enable command is executed to enable the anti Dos attack function successfully, the system limits the rate of sending the packets to the CPU of each service board to 20 pps.
  • Page 23 If you enter Y, the system immediately resets all the ADSL ports that reference the line profile to validate the modified profile. 2. Run the adsl line-profile modify command to modify the ADSL line profile of the MA5600. After the modification, the system displays the message "Modify profile x successfully, and new setting is taking effect now."...

  • Page 24: Faq-How To Solve The Problem That The Ma5600 Is Enabled With Anti-Macspoofing So That The Hot-Spot Service In The Modem With The Fixed Ip Address Is Interrupted

    So That the Hot-Spot Service in the Modem with the Fixed IP Address is Interrupted Title: FAQ-How to Solve the Problem That the MA5600 is Enabled with Anti-MACspoofing So That the Hot-Spot Service in the Modem with the Fixed IP Address is Interrupted...

  • Page 25: Faq-How To Judge What Is The Problem About Adsl Line Quality

    4. check the line collocation at the user's home. check the bit allocation from MA5600, if there is sunken in the bit allocation, it means there is a problem in the filter or the phone in the subscriber side. Null 1.18 FAQ-How to recover admin password in MA5600...

  • Page 26: Faq - How Can You Avoid Dial-In Delay While Using Pppoe

    Cause Analysis: Null. Handling Proces in MA5600 V300R002 series version, we have supper account to modify. but in MA5600 V300R003 series version, if we forg 1.19 FAQ - How can you avoid dial-in delay while using PPPoE+ Title: FAQ - How can you avoid dial-in delay while using PPPoE+...
  • Page 27 PPPoE authentication and access are smoothly successful. 5. Connect the PC and the modem to the MA5600. The DHCP, DNS, and PPPoE packets are captured completely. The web site cannot be opened. After the optical module is replaced, the fault persists.

  • Page 28: Faq-How To Connect And Configure The Humidity Sensor In The H304Esc

    Backplane/Board Hardware Keywords: 32-channel Permission Level: 04Common Users Permission Phenomenon Descr iption: Is the 32-channel service board slot compatible with the 64-channel service board on the MA5600? Alarm Informatio Null Cause Analysis: Null Handling Proces The heat generated by the 64-channel service board is more than that of the 32-channel service board, so the power of the fan tray for the 32-channel service board cannot meet the requirements on the heat dissipation of the 64-channel service board.

  • Page 29: Faq- Why Configurations Are Lost When Using Save Configuration Command

    Chapter 1 MA5600 Cases For how to select the analog parameter ID when running this command, see the Command Reference of the corresponding device. For example, the Command Reference of the MA5600 provides the following description: 0: is the default inner analog parameter fixedly allocated to the temperature sensor by the system and cannot be modified by the user.

  • Page 30: Chapter 2 Ma5600T (Ip Dslam) Cases

    ID: SE0000371995 Information Troubleshooting Cases Quality Level: Type : Update Time: 2009-02-06 11:18:30 Views: 7 Author: Ken Wu Product Family: Broadband Access Product: MA5600T MSAN Fault Type: ADSL Access Service Keywords: Broadcast Confidential Information of Huawei. No Spreading without Permission...

  • Page 31: Interruption Of The Btv Service At An Interval Of About 5 Minutes Due To Deferred Response To The General Query Packets

    2. Capture packets on the upstream port. For the captured packets, see the attachment. Through analysis, it is found that the customer’s multicast server sends the IGMP V3 general query packet after the program gets online, but the MA5600T does not respond. Confidential Information of Huawei. No Spreading without Permission...

  • Page 32: Cpe Under Ma5600T Forward Padis From Other Cpe Cause Pppoe User Disconnected Randomly

    30 igmp program add ip 239.255.1.2 bandwidth 15000 unsolicited enable index 1 After these two command are executed, the MA5600 sends the IGMP report packet to the upper-layer device in each 30 seconds. Thus, this fault can be prevented temporarily.

  • Page 33: On The Ma5600T The Line-Rate Of Adsl2+ Port Is Not Enough For Watch Two Programs At The Same Time

    Type : Update Time: 2008-03-29 15:51:27 Views: 15 Author: Chandler Young Product Family: Broadband Access Product: MA5600T MSAN Fault Type: BTV Service Keywords: IPTV ADSL2+ Permission Warranty Users Permission Level: Phenomenon De Topology: Confidential Information of Huawei. No Spreading without Permission...

  • Page 34: Smart Ax Ma5600T Acl Malfunction Caused By Ppp&Dhcp Packets Scub Cpu Capturing And Not Processing By Acl

    The cause - SCUB CPU process PPP & DHCP packets before ACL function. That cause that when adsl client ystem incorrect work and uplink lan switch will hang. Target software versions: ma5600tv800r005c32b056, MA5600 V800R005C32B118, MA5600 V800R005C32B capture packets from cisco switch are attached...
  • Page 35 2. To deny all packets with source mac not learned on the port and enhance security enable anti-macspoofing security anti-macspoofing enable security anti-macspoofing max-mac-count 1 Suggestions and Null Summary: Confidential Information of Huawei. No Spreading without Permission...

  • Page 36: Service Of The Smart Ma5600T

    The third fragment of many multicast UDP packets is discarded. We are sure that the fragment is discarded by either the board or the modem. Confidential Information of Huawei. No Spreading without Permission...

  • Page 37: Smart Ma5600T Ntp Time Problem Caused Synchronized Time Abnormally

    -01:00, but this utc time is difference from real utc time. All other maufactory's devices (including windows xp computers and SU synchronized time normally), except huawei MA5600T. The soft version is V800R005C02B056. Alarm Informatio Null Confidential Information of Huawei. No Spreading without Permission...

  • Page 38: Smart Mx 5600T Ppp Use Cannot Get Ip Cause By Bas Malfunction

    Phenomenon De Smart MX 5600T release: MA5600V800R003C02B108SP01. scription: The DSLAM's ppp subscribers on VLAN 2490 can not get IP. Network diagram: ISP Subscribers -- Huawei DSLAM -- External BRAS. Alarm Informatio Null Cause Analysi 1.Check the vlan traffic on the DSLAM. Command: #display statistics vlan 2490.

  • Page 39: Faq- Why Configurations Are Lost When Using Save Configuration Command

    RoomHumidity For how to select the analog parameter ID when running this command, see the Command Reference of the corresponding device. For example, the Command Reference of the MA5600 provides the following description: 0: is the default inner analog parameter fixedly allocated to the temperature sensor by the system and cannot be modified by the user.

  • Page 40: Faq-Why We Can Not Get The Same Value Of Snr Margin Use The Same Line-Profile In The Same Physical-Line

    Others Keywords: Save configuration Permission Level: 03Equipment Users Permission Phenomenon Descr iption: why configurations are lost when using "save configuration " command at SmartAX MA5600? Alarm Informatio Null. Cause Analysis: Null. Handling Proces After entering this command and resetting the DSLAM; all configuration will be lost where the DSLAM will not consider the n Active configuration "Save Configuration"...
  • Page 41 Current configuration of each section: Sections Value Effective Section 1 80 - 90 Section 2 0 - 0 Section 3 0 - 0 Section 4 0 - 0 Suggestions and Null Summary: Confidential Information of Huawei. No Spreading without Permission...

  • Page 42: Faq-What Is The Maximum Number Of Line-Profile And Line-Template That Can Be Defined In Ma5600T

    Keywords: Frequency spectrum, G.993.2, profile, and line profile Permission 04Common Users Permission Level: Phenomenon De scription: How to Select the correct frequency spectrum profile during the configuration of the VDSL2 line profile? Confidential Information of Huawei. No Spreading without Permission...

  • Page 43: Faq-What Is By Default The Running Mode Of The Fan Of The Ma5606T

    What is by default the running mode of the fan of the MA5606T? Alarm Informatio Null Cause Analysi Null Handling Proces By default, the running mode of the fan of the MA5606T is the manual adjustment mode Confidential Information of Huawei. No Spreading without Permission...

  • Page 44: Faq-How To Config Dynamic And Static Multicast Program At Ma5606T

    { ip-addr<I><X.X.X.X> }:232.0.1.11 Command: igmp match group ip 232.0.1.0 to-ip 232.0.1.11 2. If our user wants to use the static order method: MA5600T(config-mvlan401)#igmp match mode enable MA5600T(config-mvlan401)#igmp program add ip 232.0.1.9 index 0 Confidential Information of Huawei. No Spreading without Permission...

  • Page 45: Faq-How To Find Out The Reason For Unable To Call Certain Numbers Via Sip

    2.18 FAQ-What is difference between ADSL mode and NGADSL mode Title: FAQ-What is difference between ADSL mode and NGADSL mode ID: SE0000308039 Information Troubleshooting Cases Quality Level: Type : Update Time: 2007-12-17 17:46:41 Confidential Information of Huawei. No Spreading without Permission...

  • Page 46: Chapter 3 Gpon Fttx Cases

    Type : Product Family: Optical Access Product: MA5680T Fault Type: Equipment Interconnection Keywords: MA5680T ETHB isolate Permission 04Common Users Permission Level: Phenomenon De 1.MA5680T ETHB Port can't get up when it is scription: Confidential Information of Huawei. No Spreading without Permission...

  • Page 47: Multicast Channels Can't Be Online At The Same Time In 5680T

    The conclusion is there is not enough multicast bandwidth . Handling Pr MA5600T(config)#btv ocess: MA5600T(config-btv)#igmp bandwidthcAC { bandwidthswitch<E><enable,disable> }:disable Command: igmp bandwidthcAC disable Are you sure to disable the bandwidth management?(y/n)[n]:y MA5600T(config-btv)#quit MA5600T(config)# Suggestions Null and Summa Confidential Information of Huawei. No Spreading without Permission...

  • Page 48: The Matching Status Of The Ont And The Profile Is 'Mismatch' Because The Numbers Of The Gem Ports Supported By The Ma5680T And The Ma5626G Are Different

    The Voice Communication on the MA5606T Is Unidirectional Because of the Routing Problem of the Media Stream The Voice Communication on the MA5606T Is Unidirectional Because of the Title: Routing Problem of the Media Stream ID: SE0000383587 Confidential Information of Huawei. No Spreading without Permission...

  • Page 49: Faq-How To Perform Inter-Board Mirroring On The Upstream Board On The Ma5680T

    VoIP address pool. This configuration is the same as the configuration of the MA5620G. FAQ-How to Perform Inter-Board Mirroring on the Upstream Board on the MA5680T Title: FAQ-How to Perform Inter-Board Mirroring on the Upstream Board on the MA5680T Confidential Information of Huawei. No Spreading without Permission...
  • Page 50 FAQ-How to Implement the Interworking Between Different FE Ports on the Title: MA562xG ID: SE0000374104 Information Troubleshooting Cases Quality Level: Type : Product Family: Optical Access Product: MA5680T Fault Type: ONT terminal Keywords: Interworking Permission 04Common Users Permission Level: Confidential Information of Huawei. No Spreading without Permission...

  • Page 51: The Interconnection Between The Switch Of Company C And Ma5600T Fails Because The Lacp Configuration Of The Switch Of Company C Is Incorrect

    03Equipment Users Permission Level: Phenomenon De In an oversea commercial office, the customer requests that Huawei MA5600T must be scription: connected upstream to the switch 6500 of company C in the lacp-static mode. After the lacp-static mode is configured normally as follows, alarms are generated and services fail.
  • Page 52 In this case, the customer configures only the LACP mode on the switch 6500 of company C but does not enable the active negotiation. As a result, the interconnection Confidential Information of Huawei. No Spreading without Permission...

  • Page 53: Faq-How To Change The Default T-Cont 0 Type Of The Ma5600T Providing The Gpon Service

    C, LACP and the active mode must be configured on the switch 6500 of company C so that the LACP negotiation between the MA5600T and switch 6500 of company C is enabled. The active negotiation mode is used on Huawei MA5600T by default.

  • Page 54: The Gicf Board Is In The Config State And The Service Cannot Recover After The Ma5680T Is Restarted

    The version of the MA5680T is V800R105C33B011. Alarm Informatio Null Cause Analysi The optical port must be enabled when the GICF board works normally. After the Confidential Information of Huawei. No Spreading without Permission...

  • Page 55: The Ma5620G Plays The Busy Tone After Offhook Because Of Incorrect Descriptor Signaling Delivered By The Softswitch Of Company X

    Phenomenon De Networking: MA5620G--softswitch of company Z scription: Version: SmartAX MA5600 V800R305C01B011HP0001 Symptom: Huawei MA5620G is connected to the softswitch of company Z. After the VoIP service is provided, the MA5620G plays the busy tone after offhook. Alarm Informatio Null Cause Analysi 1.

  • Page 56: Aq-How To Calculate The Actual Split Ratio When The Xpon Uses The Multi-Level Optical Splitting Mode

    Suggestions and If devices of other manufacturers are interconnected to the MA5620G of Huawei and the Summary: VoIP service is enabled, tracing the H248 signaling is the best method to solve problems.

  • Page 57: Faq-How To Configure The Acl Rule On The Ma5680T So That The Priority Of The Outer Vlan Can Be Changed Based On The Inner Vlan Tag

    How to configure the ACL rule on the MA5680T so that the priority of the outer VLAN can be changed based on the inner VALN tag? Alarm Informatio Null Cause Analysi Null Handling Proces Confidential Information of Huawei. No Spreading without Permission...

  • Page 58: All Onts (Hg850S) Connected To A Pon Port Get Online And Offline Frequently Because One Of The Onts Connected To The Pon Port Is Faulty

    ! EVENT WARNING 2008-05-21 14:22:49 ALARM NAME :ONU in down state alarm PARAMETERS :FrameID: 0, SlotID: 3, PortID: 3, ONUID: 2 ! EVENT WARNING 2008-05-21 14:22:49 ALARM NAME :ONU in up state alarm PARAMETERS :FrameID: 0, SlotID: 3, PortID: 3, ONUID: 2 Confidential Information of Huawei. No Spreading without Permission...

  • Page 59: The Ont Connected To The Ma5680T Goes Offline Frequently Due To The Incorrect Connection Of Optical Fibers On The Optical Splitter

    3. Check the optical path segment by segment. The optical fiber, through primary splitting, is connected to the suspected ONT from the EPON port. Currently, the EPON port is connected to only one ONT. Confidential Information of Huawei. No Spreading without Permission...

  • Page 60: Users Fail To Log In To The Server From The N2000 Bms Client Because Of The Incorrect Setting Of The Client

    "server settings" on the client to "SSL". Then, users can log in to the server from the client. Suggestions and The authentication mode of the server and the client of the N2000 BMS should be the Summary: same, "common" or "SSL". Confidential Information of Huawei. No Spreading without Permission...

  • Page 61: Faq-How To Implement The Voip Service Of The Ma5680T

    PC fails to be activated. Remove the optical fiber and set the NIC of the PC to the 100 M full-duplex mode. The network port of the PC can be activated. Alarm Informatio Null Confidential Information of Huawei. No Spreading without Permission...

  • Page 62: A Port Of The H813E Cannot Forward Packets Normally Because The Native Vlan Of The Port Is The Same As The Multicast Vlan

    MA5606T, but the STB service of the H813e connected to the MA5606T is normal. Therefore, the causes of the fault are as follows: 1. The port of the H813e is faulty. 2. The configuration is incorrect. Confidential Information of Huawei. No Spreading without Permission...

  • Page 63: Fault Of The Ont

    ONT cannot receive any traffic, either. The collected data is as follows: MA5680T(config-if-giu-0/19)#display traffic-suppress 0 Traffic suppression ID definition: --------------------------------------------------------------------- NO. Min bandwidth(kbps) Max bandwidth(kbps) Package number(pps) --------------------------------------------------------------------- 1153 2319 4639 9265 18531 1526 1562 37063 3052 Confidential Information of Huawei. No Spreading without Permission...

  • Page 64: All Onts (Hg850S) Connected To A Pon Port Get Online And Offline Frequently Because One Of The Onts Connected To The Pon Port Is Faulty

    1. Remove optical fibers that connect optical splitters of the first level to all optical splitters of the second level and directly connect the ONUs to the optical splitters of the first level. The ONUs go online normally and are stable. Confidential Information of Huawei. No Spreading without Permission...

  • Page 65: Faq-Can The Ont Register With The Olt If The Ont Connected To The Ma5680T Is Over 20 Km Away From The Olt

    Therefore, run the following commands to modify this parameter so that the ONT that is over 20 km away from the OLT can register with the OLT: (config-if-epon-0/7)#port 2 range Confidential Information of Huawei. No Spreading without Permission...

  • Page 66: Chapter 4 Ua5000 Broadband Service

    Change the host IPMD frame multicast vlan from standard to smart vlan. Now the multicast servi Process: ce are the same between IPMD cascade frame and host frame. Suggestions Null. and summary: Confidential Information of Huawei. No Spreading without Permission...

  • Page 67: Adsl Subscribers Cannot Be Authenticated Due To High Temperature

    - SDH FAN alarms should not be neglected. It can be service effecting, if ignored. Also, it can da and summary: mage the cards as well. - Temperature alarms of equipments should also not ignored. Confidential Information of Huawei. No Spreading without Permission...

  • Page 68: The Broadband Service Of The Ua5000 Fails Because The Ve On The Bas Is Not Configured With The Mac Address

    The Broadband Service of the UA5000 Fails because the VE on the BAS Is Not Configured with the MAC Address SE0000374570 Update time: 2009-02-20 09:25:06 Author: w91527 Product Integrated Acsess Product: UA5000 Family: Confidential Information of Huawei. No Spreading without Permission...

  • Page 69: Error 678 Is Prompted Frequently During The Dialup Of The Ua5000 Broadband Subscriber Because The Wire Sequence Of The Uplink Straight Through Cable Is Incorrect

    Error 678 Is Prompted Frequently During the Dialup of the UA5000 Broadband Subscriber because the Wire Sequence of the Uplink Straight Through Cable Is Incorrect SE0000374596 Update time: 2009-02-20 14:01:29 Author: z95429 Product Integrated Acsess Product: UA5000 Family: Confidential Information of Huawei. No Spreading without Permission...
  • Page 70 Author: Ma Ming Integrated Acsess Product: UA5000 Product Family: Fault Type: UA5000 Broadband Service Keywords: UA5000 S6500 packet loss download speed Digest: UA5000 S6500 packet loss download speed Phenomenon Version: UA5000IPMB V100R013C03B031SP06 Confidential Information of Huawei. No Spreading without Permission...

  • Page 71: Iptv Service) Vod Is Working Normally But Live Channel Service Is Not Available

    Live channel not working in IPTV service Digest: Live channel not working in IPTV service Phenomenon Live channels are not available when VOD IS working normal. Description: Alarm No alarm found. Information: Confidential Information of Huawei. No Spreading without Permission...
  • Page 72 User CPE attempts to send “attacking” packets with the upper-layer BRAS, (2) There e xists a “ring” or “loop” the customer network. Handling 1. Modified the traffic-suppress mode for multicast and broadcast traffic on IPMB port 0/3/0 fro Confidential Information of Huawei. No Spreading without Permission...

  • Page 73: All Pppoe Subscribers In Two Sites Unable To Connect To Internet Due To The Uplink Ge Port Lost The Bras Mac-Address

    DAS_IPMB(config)#display mac-address ethernet 0/2/0 --------------------------------------------------------------------------- Type MAC MAC Type F/S /P VPI VCI FLOWTYPE FLOWPARA VLANID --------------------------------------------------------------------------- eth 0017-9594-4b81 dynamic 0/2 /0 - - - eth 000a-424b-2c08 dynamic 0/2 /0 - - - Confidential Information of Huawei. No Spreading without Permission...
  • Page 74 2. The configuration of IPMA is improper, which causes abnormal communication between the two users of IPMA. 3. The upstream ports of the users are not consistent. 4. The forwarding of the upper layer NE20 router is abnormal. Confidential Information of Huawei. No Spreading without Permission...

  • Page 75: The Ipmb Fails To Communicate With The Upstream Ep1A Through The Backplane Interface Because The Subboard Of The Ipmb Is Incorrect

    4. Consult related engineers. It is found that if an electrical subboard is configured on the IPMB, the upstream communication goes only through an Ethernet port if in the default mode. The upstream services cannot go through the backplane interface. Confidential Information of Huawei. No Spreading without Permission...

  • Page 76: The Ethernet Port Fails To Be Activated Because The Upstream Port Mode Of The Ipmd Board Is Not Modified

    In the IPM mode, run the command display port state 0 to check the state of port 0: huawei(config-if-ipm-0/2)#display port state 0 ----------------------------------------------------------------------------- Port Port Native MDI Speed Duplex Flow- Active Link Type VLAN (Mbps) Control State ----------------------------------------------------------------------------- Confidential Information of Huawei. No Spreading without Permission...

  • Page 77: Chapter 5 Ua5000 Narrow-Band Service

    As a result, the AG does not retransmit the lost packets. Alarm Informati Null Cause Analysi 1. The transaction reliability parameter of the H.248 stack is set incorrectly. Confidential Information of Huawei. No Spreading without Permission...

  • Page 78: The Mg Interface Fails To Be Established Because Of Incorrect H.248 Negotiation Version

    Version, negotiation, establish Permission 04Common Users Permission Level: Phenomenon De A newly deployed UA5000 V100R013C05B051 attempts to communicate with a Huawei scription: softswitch through the MG interface. The MG interface fails to be established but is always under negotiation. Alarm Informati...

  • Page 79: Service Boards In The Entire Slave Shelf Of The Ua5000 Fail To Register Because One Dsl Board In The Shelf Is Faulty

    Product Family: Integrated Access Product: UA5000 Fault Type: Narrow-band Voice Service Keywords: UA5000, slave shelf, DSL, HWTB Permission 04Common Users Permission Level: Phenomenon De 1. Networking: UA5000—NGN bearer—SoftX3000 scription: 2. UA5000 version: PVMV100R011B02D087 Confidential Information of Huawei. No Spreading without Permission...
  • Page 80 UA5000, slave shelf, DSL, HWTB Permission 04Common Users Permission Level: Phenomenon De 1. Networking: UA5000—NGN bearer—SoftX3000 scription: 2. UA5000 version: PVMV100R011B02D087 3. The control board is PVMB. Version information is as follows: Confidential Information of Huawei. No Spreading without Permission...
  • Page 81 Some subscribers under an AG feel the wait time is long after dial a number. It seems the short scription: timer is not effective. After the long timer duration is modified shorter, the subscribers feel much better. The digitmap rule sent by the AG is: DM=dmap1{([2-8]xxxxxxx|013xxxxxxxxx|015xxxxxxxxx|13xxxxxxxxx|15xxxxxxxxx|15 [0124-8]|010xxxSxxxxx|02xxxxSxxxxx|0[3-9]xxxxxSxxxxSx|00xxSx.|9xxxx|1[01246-9]x |E|F|[EF][0-9][0-9E].F|[EF][EF].F|[EF][EF][0-9][0-9]|x.F|x.E|[0-9].L)}}}} Confidential Information of Huawei. No Spreading without Permission...
  • Page 82 The long timer is therefore activated. 3. Delete the [0-9].L dialing rule and perform the test again. The short timer is effective. Confidential Information of Huawei. No Spreading without Permission...

  • Page 83: Activation Failure Of The Iua Link On The Ua5000 Because The Corresponding Port On The Softswitch Firewall Is Not Enabled

    Busy Tone Upon Off-hook Due to the Abnormal Maximum Leak Rate After the UA5000 Is Upgraded SE0000394174 Update Time: 2009-06-24 14:11:44 Views: Author: h93689 Product Family: Integrated Access Product: UA5000 Fault Type: Narrow-band Voice Service Confidential Information of Huawei. No Spreading without Permission...

  • Page 84: Voice Noise Caused By Pvmb Ethernet Port Working Mode In Half Duplex

    Alarm Informati Loop delay=6ms Packet loss rate= 81% Cause Analysi The voice noice is due to packet loss rate which is very hight. The hight packet loss rate is due to ip interface. Confidential Information of Huawei. No Spreading without Permission...
  • Page 85 After the packet assembly duration is changed from 20 ms to 10 ms, the problem is completely solved. For the related documents and record materials, see the attachment. Confidential Information of Huawei. No Spreading without Permission...

  • Page 86: No Tone Upon Offhook For Subscribers Under The Ua5000 Because The Hsci Board Of The Softx3000 Is Faulty

    5.11 No Tone upon Offhook for Subscribers under the UA5000 Because the HSCI Board of the SoftX3000 Is Faulty Title: No Tone upon Offhook for Subscribers under the UA5000 Because the HSCI Board of the SoftX3000 Is Faulty SE0000392272 Confidential Information of Huawei. No Spreading without Permission...

  • Page 87: Faq-Voice Subboard Round Robin Mechanism Of The Pvm Board

    5.12 FAQ-Voice Subboard Round Robin Mechanism of the PVM Board Title: FAQ-Voice Subboard Round Robin Mechanism of the PVM Board SE0000392267 Update Time: 2009-05-27 16:50:51 Views: Author: l92637 Product Family: Integrated Access Product: UA5000 Fault Type: Narrow-band Voice Service Confidential Information of Huawei. No Spreading without Permission...

  • Page 88: Chapter 6 Imanager N2000 Bms Cases

    MA5680T to the N2000 BMS, the alarms cannot be reported to the N2000 BMS. Handling Proce 1. Check the source IP address of the trap packets configured on the device. The source IP address is displayed as METH 0. Confidential Information of Huawei. No Spreading without Permission...

  • Page 89: Problem

    1. The network interface card of the BMS server has a hardware fault. 2. The BMS server is attacked or it is attacked by its own viruses. 3. The handling on the upstream switching device is abnormal. Confidential Information of Huawei. No Spreading without Permission...

  • Page 90: Device Is Added And Then Disappears During The Synchronization Because Of The License Issue

    Authorizes the validity period and the maximum number of the N2000 BMS clients that can log 2> Feature INSTALL Authorizes the installation components of the N2000 BMS. 3> Feature BMSWG Authorizes the service port and the lines. Confidential Information of Huawei. No Spreading without Permission...

  • Page 91: N2000 Bms Fails To Add An Ne Because Of The Deadlock Of The Account On The Device Side

    N2000 BMS and the MA5100. 2. Query the MA5100 process through the SysMonitor, and it is found that the MA5100 process runs normally. Add other NEs to the N2000 BMS. The operation is successful. Hence, the Confidential Information of Huawei. No Spreading without Permission...

  • Page 92: N2000 Bms Server Is Shut Down Automatically Because The Setting Of The Configuration File Of Solaris Os Is Incorrect

    4. Change the default value to noshutdown and then restart the system. Then the N2000 BMS server runs in the normal state and is not shut down automatically. Suggestions and Null Summary: Confidential Information of Huawei. No Spreading without Permission...

  • Page 93: Login To The Xmanager Fails Because The Default Monitoring Port Of The Dtlogin Process Is Port 0

    N2000 BMS. When certain Solaris installation disks are used on certain servers, the preceding problem occurs and results in that the Xmanager cannot be used. To locate the problem, refer to this case. Confidential Information of Huawei. No Spreading without Permission...

  • Page 94: N2000 Bms Fails To Automatically Detect Devices Because Of The Auto-Negotiation Error Of The Network Card

    The N2000 BMS HA system of a certain office is powered off abnormally, and so the standby scription: server can enter only the single-user mode. An error is displayed when the fsck-y command is run in this mode. Confidential Information of Huawei. No Spreading without Permission...

  • Page 95: Troubleshooting Of The Abnormal Replication Relation Between The Active And The Standby Servers Of The N2000 Bms Ha System

    2. It is found from the Watchman that there are only two data lines between server A and server B and both data lines are red. 3. Red alarm information is displayed on both server A and server B. Confidential Information of Huawei. No Spreading without Permission...
  • Page 96 2.The ONT don't support terminal upgrade funciotn by BMS not all ONT can support the remote upgrade by BMS. only some type of ONT produced by Huawei or the ONT has been bested by Huawei. Handling Proces 1.Check the BMS xPON processing, it's running normally.

  • Page 97: Operating The N2000 Bms Through The Monitor Fails Because Of A Fault Of The Input And Output Modes

    Output Modes SE0000390493 Update Time: 2009-05-14 16:15:50 Author: g92532 Product Family: Access Network Management System Product: iManager N2000 BMS Fault Type: Network Management Platform Keywords: monitor, input, output Permission 04Common Users Permission Level: Confidential Information of Huawei. No Spreading without Permission...

  • Page 98: All The Narrowband Nes Fall Out Of Management After The N2000 Bms Server Is Restarted

    3. The N2000 software on the server is faulty.4. The database is faulty. Handling Proce 1. Perform a dialing test. The services are all normal. 2. The alarm indicating a failure to communicate with the device occurs within seconds after the Confidential Information of Huawei. No Spreading without Permission...

  • Page 99: While Login The Database Backup Tool,It Appears Fail To Connect The Server

    # touch LogInfo.cfg # chmod 777 LogInfo.cfg 3. Modify the file n2000/server/conf/dbback/CRCRecord.cfg,make the value of log num to 0? # vi CRCRecord.cfg [CRC_NOMBER] CRCNumber=0 4. start the Database Backup Process in sysmonitor Suggestions and Confidential Information of Huawei. No Spreading without Permission...

  • Page 100: Faq-What Is The Compatibility Between Bms And Solaris

    FAQ-How to handle solaris prompt 'Device busy' when used 'eject command' to pop out the cdrom failed SE0000397146 Update Time: 2009-06-22 10:28:36 Author: Zhou Feng Product Family: Access Network Management System Product: iManager N2000 BMS Fault Type: Operation system Keywords: device busy volmgt cdrom eject Confidential Information of Huawei. No Spreading without Permission...

  • Page 101: Faq-How To Mirror Disks On Solaris Os

    /dev/dsk/c1t1d0s6 20981641 2634691 18137134 13% /opt/n2000 /dev/dsk/c1t0d0s7 14783019 147 14635042 1% /export/home /dev/dsk/c1t1d0s5 49575232 13575128 35504352 28% /opt/sybase Note: The first disk has three partitions. Root partitions /, opt/, and /export/home are installed Confidential Information of Huawei. No Spreading without Permission...
  • Page 102 The /etc/vfstab file should be modified as follows: #device device mount FS fsck mount mount #to mount to fsck point type pass at boot options #/dev/dsk/c1d0s2 /dev/rdsk/c1d0s2 /usr ufs 1 yes - Confidential Information of Huawei. No Spreading without Permission...
  • Page 103 3. To restart the SSH service of the server, run the following command: # ps -ef |grep sshd The following message is displayed: root- 9280---- 1- 0-- Aug 08 ?------- 0:01 /usr/local/sbin/sshd root 11179 10028- 0 17:31:02 pts/8--- 0:00 grep sshd Confidential Information of Huawei. No Spreading without Permission...

  • Page 104: Faq-The Tftp Configuration On Solaris System

    Above is for Solaris 8, for Solaris 10, the file's path is /etc/inet/inetd.conf. 2) For Solaris 8, please start it by following: #cd /etc/init.d #./inetsvc start 3) For Solaris 10, please start it by following: #svcadm enable svc:/network/tftp/udp6:default If you meet following error: Confidential Information of Huawei. No Spreading without Permission...
  • Page 105 For Solaris 8, please start it by following: #cd /etc/init.d #./inetsvc start For Solaris 10, please start it by following: #rm /var/svc/manifest/network/tftp-udp6.xml #inetconv -i /etc/inet/inetd.conf #svcadm enable svc:/network/tftp/udp6:default Suggestions and The related Chinese troubleshooting is SC0000510974. Summary: Confidential Information of Huawei. No Spreading without Permission...

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