Troubleshooting; Error Handling And Recovery Method - Mitsubishi Electric GOT 1000 Series Manual

8.

TROUBLESHOOTING

8.1 Error Handling and Recovery Method

This section describes how to check an error output when using the MES interface function.
(1) Error checking and restoration
The following lists the points to be checked when an error occurred, and corresponding recovery methods.
Error type
MES interface setting error
MES interface function
execution error
DB Connection Service setting
error
DB Connection Service
execution error
POINT POINT POINT
If more than one error are displayed in the error log of [MESI/F Log] or by error dialog boxes, take corrective
actions in chronological order.
Check point
• Check a warning dialog displayed when a setting out of
the permitted range was made in the MES interface
function setting.
• Check the GOT for a system alarm.
• Check the MES interface Execute Log.
• Check the status information.
• Check the value of the tag component used for
notification.
• Check a warning dialog displayed when a setting out of
the permitted range was made in DB Connection
Service Setting Tool.

• Check Event Viewer of Windows .
• Check the access log file.
• Check the SQL log file.
• When a value out of the permitted range has been
entered in the MES interface function setting, disable
the entry and return to the previous status.
• If any problem is found in the setting, reconfigure the
MES interface setting and restart the GOT.
• For an error of the GOT or a controller, restore it to
normal condition according to its specifications.
• When a value out of the permitted range has been
entered in DB Connection Service Setting Tool, disable
the entry and return to the previous status.
• If any problem is found in the setting, reconfigure the
settings in DB Connection Service Setting Tool and
restart DB Connection Service.
• If the server computer has a problem, resolve it and
restart DB Connection Service.
8.1 Error Handling and Recovery Method
Recovery method
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