Registering The Control With Alarmnet; Upload/Download Via The Internet - Honeywell ADEMCO VISTA SERIES VISTA-21iP Installation And Setup Manual

Registering the Control with AlarmNet

The control must be registered with AlarmNet before internet communication (via IP or GSM) can occur.
To register, the control must be connected to the Internet.
Register the control by using one of these methods:
Register by phone
1. Call 1-800-222-6525
You will need the following information:
• MAC ID and MAC CRC number (found on the label)
• Subscriber information (provided by the central station), including a city code, CSID, and a
subscriber ID
• Activation ID (AID) and AID CRC numbers (found on the module's label or on its carton)
2. When instructed to do so, triple-click the Test switch to complete the registration.
Register with AlarmNet Direct Website
To register via AlarmNet Direct Website, please go to:
https://services.alarmnet.com/AlarmNetDirect/userlogin.aspx.
Log in and follow the on-screen prompts. Please have the following information available:
• Primary City ID (two-digit number provided by central station)
• Primary Central Station ID (two-digit hexadecimal number provided by central station)
• Primary Subscriber ID (four-digit number provided by central station)
• MAC ID and MAC CRC number (located on outside of box and on label on control's PC board)
• Activation ID (AID) and AID CRC numbers (found on the module's label or on its carton)
If you are not signed up for this service, click on "Dealer Signup" from the login screen to gain access to the
Honeywell web-based programming.
Dealer Sign-Up Direct Link: https://services.alarmnet.com/AlarmNetDirectP_Sign-Up.
You will be instructed how to proceed upon completing the sign-up form. Only one sign-up per dealer is
required. Once an initial user is established, additional logins may be created by that user.
Once the control is registered, you may log out of the AlarmNet Direct website.
Register with Alpha Keypad using *29 Menu mode
1. Enter *29 Menu mode, select Diagnostic mode, then press Shift then [↑] key (D key followed by the B
key). The registration message is sent ("Registering" displayed) and the control waits for the
acknowledgment.
2. "Registration SUCCESS" displayed, indicating successful registration.
Register with Test Switch on control's PCB (triple-click)
1. Click the switch three times.
2. Watch the GSM Status LEDs: The Message (yellow) LED and the Status (green) LED will blink slowly
in unison while registration is in progress.
3. When registration is complete, the Status (green) LED goes out.

Upload/Download via the Internet

This control supports upload/download programming capability via the Internet by using the AlarmNet
network and Compass downloading software. The control must be connected to the Internet (via the on-board
RJ45 connector or VISTA-GSM4G module), have all IP features programmed (∗29 Menu mode), and be
registered with AlarmNet. The following is required at the Downloading Office:
• Broadband Internet Access and Broadband (Cable/DSL) Modem
• Broadband (Cable/DSL) Router (optional, if connecting more than one device to the Internet)
• Computer running Compass Downloading Software version that supports Internet upload/download for this
control.
To perform upload/download functions:
1. Connect the computer to the Internet and start the Compass downloading software.
2. Open the control's account, then select the Communications function and click the Connect button.
3. At the Connect screen, check that the control's MAC address is entered and the TCP/IP checkbox is checked.
4. Click Connect. The Internet connection to the control is made automatically via AlarmNet.
5. Once connected, use the Compass downloading software as normal to perform upload/download functions.
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