Troubleshooting Guide - KitchenAid Pro Line KHEV01RSS Technical Education

TROUBLESHOOTING GUIDE

Disconnect power before servicing.
Replace all parts and panels before operating.
Failure to do so can result in death or electrical shock.
Electrical Shock Hazard
PROBLEM
NOTE: Possible Cause/Tests MUST be performed
in the sequence shown for each problem.
WON'T POWER UP. 1. Supply connection. See TEST #1.
2. Check harness connections.
(No response when a
3. User interface assembly. See TEST #5.
cycle button is pressed.)
1. If number display flashes, check to be sure the
door is completely shut, and press and hold
WON'T START CYCLE
down Start for about 1 second.
WHEN START BUTTON
IS PRESSED. 2. See TEST #2.
3. See TEST #6.
1. Check Pause/Cancel button. See TEST #5.
WON'T SHUT OFF
2. User interface assembly. See TEST #5.
WHEN EXPECTED.
3. Moisture Sensor. See TEST #4.
CONTROL WON'T
User interface assembly. See TEST #5.
ACCEPT SELECTIONS.
1. Heater. See TEST #3.
WON'T HEAT. 2. Check harness connections.
3. Check installation.
HEATS IN AIR CYCLE.
Temperature sensor. See TEST #3a.
SHUTS OFF BEFORE
Moisture Sensor. See TEST #4.
CLOTHES ARE DRY.
Figure 2. Component Locations
6-20
WARNING
POSSIBLE CAUSE / TEST