Troubleshooting Guide - KitchenAid Pro Line KHEV01RSS Technical Education

TROUBLESHOOTING GUIDE

Disconnect power before servicing.
Replace all parts and panels before operating.
Failure to do so can result in death or electrical shock.
Electrical Shock Hazard
PROBLEM
NOTE: Possible Cause/Tests MUST be performed in the sequence shown for each
problem.
WON'T POWER UP.
1. Supply connections. See TEST #1.
(No response when
2. Check harness connections.
Control On button is
3. User interface assembly. See TEST #5.
pressed.)
1. If number display flashes, check to be sure the
door is completely shut, and press and hold down
WON'T START CYCLE
Start for about 1 second.
WHEN START BUTTON
IS PRESSED.
2. See TEST #2.
3. See TEST #6.
1. Check Pause/Cancel button. See TEST #5.
WON'T SHUT OFF
2. User interface assembly. See TEST #5.
WHEN EXPECTED.
3. Moisture Sensor. See TEST #4.
CONTROL WON'T
ACCEPT SELECTIONS. User interface assembly. See TEST #5.
1. Heater. See TEST #3.
WON'T HEAT.
2. Check harness connections.
3. Check installation.
HEATS IN AIR CYCLE.
Temperature sensor. See TEST #3a.
SHUTS OFF BEFORE
Moisture sensor. See TEST #4.
CLOTHES ARE DRY.
Lint Drawer
Switch
White Motor
Connector
Figure 2. Component locations
WARNING
POSSIBLE CAUSE / TEST
See Accessing & Removing
the Electronic Assemblies to access:
Machine Control Electronics
User Interface Assembly
Door Switch Cable
Door Switch
Moisture Sensor
See Accessing & Removing
the Blower Assembly
to access:
Temperature Sensor
Exhaust High Limit
Lint Drawer Switch
Blower Motor
See Removing the
Toe Panel to access:
Heater Assembly
Drive Motor
6-5