Service Error Codes - Dell 3333dn Service Manual

Service error codes

Service error codes are generally non-recoverable except in an intermittent condition when the printer can be
put into POR to temporarily recover from the error condition.
Error
8XX Scanner service errors
840.01 The scanner is disabled and can't be used.
Scanner
disabled
840.02 The scanner is disabled and can't be used.
Scanner
auto
disabled
Image Pipeline
841
SIZAR out of band interrupt
841.96
Communication Failure
842
Scanner Failure - Carriage failed to move to Home of
843
desired position
Scanner Failure
843.01
Scanner Failure
843.02
Scanner Failure
843.03
Scanner Failure
843.04
Scanner Failure
844.yy
Front scan module output level error
844
Rear scan module output level error
844.01
Front scan module lamp level too low
844.02
Rear scan module lamp level too low
844.03
Scanner Failure
845.yy
Front scan module cable failure or SCC card failure
845
2-26
Service Manual
Description Action
Enter the configuration menu, and re-enable the
scanner module. Go to "840.xx service check"
on page 2-55
This message is posted when the MFP PORs.
Enter the configuration menu, and re-enable the
scanner module. Go to "840.xx service check"
on page 2-55
Image pipeline ASIC. Go to
check" on page 2-57. Also,Go to
home position service check" on page
Communication failure. Go to
check" on page 2-57
Carriage mechanical failure.Go to
motor service check" on page 2-57
ADF mechanical failure. Go to
service check" on page 2-60
General mechanical failure
Pick Roller engage failure
Pick roller disengage failure
Lamp failure. Go to "CCD service check" on
page 2-57
Go to "CCD service check" on page 2-57
Front Mono channel, Front Color channels, Front
Red channel, Front Green channel, and/or Front
Blue channel is detected to have low lamp level.
Go to "CCD service check" on page 2-57
Rear Mono channel, Rear Color channels, Rear
Red channel, Rear Green channel, and/or Rear
Blue channel is detected to have low lamp level.
Go to "CCD service check" on page 2-57
CCD failure
Go to "CCD service check" on page 2-57
CCD channel failure. Check each channel(mono,
R, G, B) for identical values indicating bad cable
and/or SCC card. Excessive noise test for the
dark data indicating some sort of CCD or analog
electronics issue on that channel or channels.
Go to "CCD service check" on page 2-57
"CCD service
"Flatbed
2-58.
"CCD service
"Flatbed
"ADF paper jam