Black Or Blank Page Copy Service Check; Ccd Service Check; Flatbed Motor Service Check - Dell 3333dn Service Manual

Black or blank page copy service check

Step
1 Print a menu page, or a page from the host.
Is the page black?
2 Is the copy an ADF scan?
3 Run a flatbed copy.
Is it blank or black?
4 Did the sheet feed into the ADF?
5 Is the CCD ribbon cable properly connected
to J30 on the controller board?
6 Check for +14VDC on Pin 3 and 4 on
connector J30. Pin 4 is +5VDC. Are the
voltages present?

CCD service check

Step
1 Restart the device, and retry the scan / copy
job. Repeat this step with a few copy jobs.
Does the error return?
2 Is the CCD ribbon cable properly connected
to J30 on the controller board?
3 Replace the flatbed unit. See
removal" on page
Did this resolve the issue?

Flatbed motor service check

Step
1 Ensure that the flatbed motor cable (J28) is
connected to the controller board. Is the
cable connected?
2 Check pin 1 in J28 for voltage. The voltage
is only present when a flatbed copy job is
running. The voltage should measure +24V
AC. Is voltage present?
Questions / actions
Questions / actions
"Flatbed
4-53.
Questions / actions
Yes
See "Black page" on
page 2-48
Go to step 4.
Go to step 5
Go to step 6.
Go to step 6.
Replace the flatbed unit.
See "Flatbed assembly
removal" on page 4-50.
Yes
Go to step 2.
Go to step 3.
Problem resolved.
Yes
Go to step 2.
Replace the flatbed unit.
See "Flatbed removal" on
page 4-53.
No
Go to step 2.
Go to step 3.
Go to step 4
Go to step 5.
Properly connect the ribbon
cable to J30.
Replace the controller
board. See "Controller
board removal" on
page 4-16.
No
No issue.
Properly connect the ribbon
cable to J30.
Replace the controller
board. See "Controller
board removal" on
page 4-16.
No
Properly connect the cable.
Replace the controller
board. Go to "Controller
board removal" on
page 4-16.
2-57
Diagnostics information