Problems Authenticating; Problems Connecting To The Network - Cisco AIR-PCM340 Installation And Configuration Manual

Problems Authenticating

Problems Authenticating

Follow the instructions below if your client adapter fails to authenticate:
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Problems Connecting to the Network

Follow the instructions below if your client adapter is unable to connect to the network:
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Cisco Aironet Wireless LAN Adapters Installation and Configuration Guide for Mac OS
9-4
If possible, move your Macintosh a few feet closer to the access point and try again.
Make sure the client adapter is securely inserted in your's PC card slot or PCI slot.
If you are using a PCI client adapter, make sure the antenna is securely attached.
Make sure the access point is turned on and operating.
Check that all parameters are set properly for both the client adapter and the access point. These
include the network name or SSID, network type and channel, WEP activation, LEAP activation,
WEP password, and LEAP username and password.
If your client adapter is a 40-bit card and LEAP is enabled, the adapter can associate to but not
authenticate to access points using 128-bit encryption. To authenticate to an access point using
128-bit encryption, you have two possible options:
Purchase a 128-bit client adapter. This is the most secure option.
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Disable WEP for the client adapter and configure the adapter and the access point to associate
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to mixed cells. This option presents a security risk because your data is not encrypted as it is
sent over the RF network.
If the client adapter still fails to authenticate, refer to the
in the Preface for technical support information.
Verify that the client adapter is enabled for your Macintosh Network Preferences panel.
Verify that the Macintosh Network TCP/IP settings are set properly for the client adapter.
If the client adapter still fails to authenticate, refer to the
in the Preface for technical support information. Proxy server, network protocols, and further
authentication information might be needed to connect to the network.
Chapter 9
"Obtaining Technical Assistance"
"Obtaining Technical Assistance"
Troubleshooting
section
section
OL-1377-01