Network Statistics Screen - Cisco 6941 - Unified IP Phone Slimline VoIP Administration Manual

Status Menu
Table 7-2 Status Messages on the Cisco Unified IP Phone 6900 Series (continued)
Message
TFTP server not
authorized
TFTP timeout
Timed Out
Version error
XmlDefault.cnf.xml, or
.cnf.xml corresponding to
the phone device name

Network Statistics Screen

The Network Statistics screen displays information about the phone and network performance.
describes the information that appears in this screen.
To display the Network Statistics screen, follow these steps:
Procedure
Press the Applications button.
Step 1
Select Admin Settings.
Step 2
Select Status.
Step 3
Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP)
7-6
Description
The specified TFTP server could not be
found in the phone's CTL.
TFTP server did not respond.
Supplicant attempted 802.1X transaction
but timed out to due the absence of an
authenticator.
The name of the phone load file is
incorrect.
Name of the configuration file.
Possible Explanation and Action
The DHCP server has the wrong configuration
•
file for the TFTP server. In this case, update the
TFTP server configuration to specify the correct
TFTP server. The CTL file was made and then the
TFTP server address changed. In this case,
regenerate the CTL file.
If the phone is using a static IP address, the phone
•
may be configured with the wrong TFTP server
address. In this case, enter the correct TFTP
server address in the Network Setup menu on the
phone.
If the TFTP server address is correct, there may
•
be a problem with the CTL file. In this case, run
the CTL client and update the CTL file, making
sure that the proper TFTP servers are included in
this file.
Network is busy—The errors should resolve
•
themselves when the network load reduces.
No network connectivity between the TFTP
•
server and the phone—Verify the network
connections.
• TFTP server is down—Check configuration of
TFTP server.
Authentication typically times out if 802.1X is not
configured on the switch.
Make sure that the phone load file has the correct
name.
None. This is an informational message indicating the
name of the configuration file for the phone.
Chapter
Table 7-3
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