Set Up A Supervised Call; Record A Call; Prioritized Calls - Cisco 7800 Series User Manual

CISCO 7800 SERIES
The chaperone performs the following tasks:
• Records the call.
• Conferences in the first participant only. Other participants add people as needed.
• Ends the call.
The conference ends when the chaperone hangs up the call.

Set Up a Supervised Call

Procedure
Step 1
Answer an incoming call.
Record is displayed if the system determines that the call must be chaperoned and recorded.
Step 2 Press Conference
Step 3
Enter the phone number for the supervisor and press Call.
Step 4 Press Conference when the supervisor answers.
Step 5
Press End Call to end the call.

Record a Call

You can record a call. You might hear a notification tone as you record the call.
Procedure
Press Record to start or stop recording.

Prioritized Calls

In your job, you might need to handle urgent or critical situations with your phone. You can identify calls as
very important; these have a higher priority than normal calls. The priorities range from level 1 (low) to level
5 (high). This system of priorities is called multilevel precedence and preemption (MLPP).
Your administrator sets up the priorities that you can use and determines whether you need special sign-in
information.
When a high-priority call rings on your phone, you see the priority level on the phone screen and the call
appears at the top of the call list. If you are on a call when a high-priority call comes to your phone, the
high-priority call preempts the current call and you hear a special preemption ringtone. You should hang up
from your current call to answer the high-priority call.
GoMomentum.com
to create a conference call.
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