Supervise And Record Calls; Set Up A Supervised Call; Record A Call - Cisco 7811 User Manual

Supervise and Record Calls

Procedure
Step 1 Press Intercom to switch to connected mode. In connected mode, you can speak to the intercom caller.
Step 2 Press Intercom to end the call.

Supervise and Record Calls

You can supervise and record a call. But you must have a minimum of three people on a line: the person
calling, the chaperone, and the person called.
The chaperone answers a call, creates a conference call, and monitors and records the conversation.
The chaperone performs the following tasks:
• Records the call.
• Conferences in the first participant only. Other participants add people as needed.
• Ends the call.
The conference ends when the chaperone hangs up the call.

Set Up a Supervised Call

Procedure
Step 1
Answer an incoming call.
Record is displayed if the system determines that the call must be chaperoned and recorded.
Step 2
Press Conference
Step 3
Enter the phone number for the supervisor and press Call.
Step 4 Press Conference when the supervisor answers.
Step 5 Press End Call to end the call.

Record a Call

You can record a call. You might hear a notification tone as you record the call.
Procedure
Press Record to start or stop recording.
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to create a conference call.
Calls