Retrieve A Call On Hold With Call Park; Place A Call On Hold With Assisted Directed Call Park; Retrieve A Call On Hold With Assisted Directed Call Park; Place A Call On Hold With Manual Directed Call Park - Cisco 7800 Series User Manual

CISCO 7800 SERIES
Step 2
(Optional) Communicate the parked number to the person who needs to answer the call.

Retrieve a Call on Hold with Call Park

You can pick up a parked call from anywhere in your network.
Before you begin
You need the number that was used to park the call.
Procedure
Enter the number where the call is parked to retrieve the call.

Place a Call on Hold with Assisted Directed Call Park

You can park and retrieve an active call using a dedicated call park number. Using assisted directed call park,
you use a button to park an active call. Your administrator sets up the button as a speed-dial line. With this
type of directed call, you can use line status indicators to monitor the status of the line (in-use or idle).
Procedure
Press BLF Directed Call Park on a line that displays an idle line status indicator for an assisted directed call
park.

Retrieve a Call on Hold with Assisted Directed Call Park

Procedure
Press BLF Directed Call Park.

Place a Call on Hold with Manual Directed Call Park

You can park and retrieve an active call using a dedicated call park number. Using manual directed call park,
you transfer an active call to a directed call park number, which your administrator sets up.
Procedure
Step 1 Press Transfer
Step 2 Required: Enter the directed call park number.
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