Samsung MultiXpress K7 Series Service Manual page 390

A3 mono copier

Table of Contents

4. Troubleshooting

► Error Code

M1–5211 / M1–5212

► Error message

Paper is low in Tray 2. Load paper.

Paper is empty in Tray 2. Load paper.

Paper in the tray is less than 10% of specification. / The photo sensor is defective.

► Troubleshooting method

To see the troubleshooting video for this error, click through to the link below.

http://tsp.samsung.com/tsp_file/spds/samsungprinter/K7/Webview/EN_K7_M1-5211.html

http://tsp.samsung.com/tsp_file/spds/samsungprinter/K7/Webview/EN_K7_M1-5212.html

1) Remove tray 2. Load paper in the tray, and insert the tray 2.

2) If paper is loaded but error message has not disappeared, check the following :

a) Turn the machine off. Open the Side Cover.

b) Remove Pick-Up Unit2.

c) If the photo sensor is contaminated, clean it.

d) If the photo sensor is defective, replace it.

e) If the actuator is defective, replace it.

Troubleshooting