Samsung MultiXpress K7 Series Service Manual page 376

A3 mono copier

Table of Contents

4. Troubleshooting

► Error Code

M1–1610 / M1–1613

► Error message

Paper jam in MP Tray.

Paper jam has occurred in MP tray.

► Troubleshooting method

To see the troubleshooting video for this error, click through to the link below.

http://tsp.samsung.com/tsp_file/spds/samsungprinter/K7/Webview/EN_K7_M1-1610.html

http://tsp.samsung.com/tsp_file/spds/samsungprinter/K7/Webview/EN_K7_M1-1613.html

1) Open the side cover. Remove the jammed paper from the MP tray.

2) If this jam error occurs frequently, check the rollers of the MP unit.

a) Check if MP pick up/ reverse/ forward rollers are assembled correctly.

b) If the MP pick up/ reverse/ forward rollers are worn out or contaminated, replace the defective roller.

3) If the problem persists, check if the MP solenoid operates correctly.

a) Enter SVC mode. Execute MP solenoid test.

b) If the MP solenoid operation is abnormal, check the harness connection of MP unit.

c) If the harness has no defects, replace the MP solenoid.

4) If the problem persists, check the Feed/MPdrive unit.

a) Enter SVC mode. Execute Feed/MP motor test.

b) Remove the rear cover.

c) Check if the motor harness is connected correctly.

d) If the problem occurs, replace the Feed/MP Drive Unit.

Troubleshooting