Samsung MultiXpress K7 Series Service Manual page 386

A3 mono copier

Table of Contents

4. Troubleshooting

► Error Code

► Error message

Tray 2 cassette is pulled out. Insert it properly.

Tray 2 is pulled out or the auto size sensor connector is not connected or broken.

► Troubleshooting method

To see the troubleshooting video for this error, click through to the link below.

(http://tsp.samsung.com/tsp_file/spds/samsungprinter/K7/Webview/EN_K7_M1-3222.html)

1) Remove and insert Tray2 correctly.

2) If Tray2 is not locked or pulled out without holding the locking lever, remove Tray2.

3) Check if foreign substance or paper is inside the space between Tray1,2. If so, please remove it.

4) If the problem persists, check that the auto size sensor is connected properly.

5) If the problem persists, replace the main board.

Troubleshooting