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4. Troubleshooting
► Error Code
C3–5414
► Error message
Imaging Unit Failure: #C3-5414. Install imaging unit again
► Symptom
The machine can't read the charge roller resistance of the drum unit.
► Troubleshooting method
NOTE
To see the troubleshooting video for this error, click through to the link below.
(http://tsp.samsung.com/tsp_file/spds/samsungprinter/K7/Webview/EN_K7_C3-5414.html)
1) Open the front cover.
2) Remove the waste toner container.
3) Open the side cover.
4) Remove the drum unit after loosing 1 screw.
5) If there is the contamination or foreign substance of the contact plate in drum unit, clean it.
6) Check if both screws of the charge roller tighten.
7) If there is no problem, replace the drum unit.
8) If the problem, persists, replace the HVPS board.
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Table of Contents
Troubleshooting
